Sounds like the board needs a upgrade, did you upgrade your bios and USB adapters?
I had updated bios of previous motherboard . But i had no luck. Thats why, i did not have any bios update with current motherboard.
Current Motherboard's bios version is : ENB7510H.86A.0041.2012.1122.1644 .
Please try again updating BIOS to latest version. Make sure you have installed the chipset driver and ME driver.
If issue persists, post your system information report here. How to get it?
System Information: Click Start> Type System Information> Click File> Export> Save File> Attach using Advanced Editor Options.
I already have installed the chipset and ME driver from intel Motherboard driver cd . As you suggested i upgraded bios to version : ENB7510H.86A.0046.2013.0704.1354 but still no luck . My computer's System information is as attached .
thanks and regards
Is there any one on intel who can solve my problem ????
This is an isolated issue since we have not received other reports from customers about this problem. I think there is a compatibility issue between the motherboard and your components.
What do you mean by this is a compatibility issue ? Intel Motherboard is not compatible with hardware that i am using but other motherboards . what do you suggest ?
I am sorry for the inconvenience.
Please let’s go step by Step doing the following:
- The current BIOS version on the motherboard is the 41 so please update to latest version going one by one. I know this may be a annoying process but necessary. Here you have the download link:
- Do a fresh install of Windows. Once you have a fresh install, start installing the Chipset driver and Intel® Management engine, then install the rest of the drivers:
- If you have Windows 8.1, run all windows updates to get latest USB 3.0 firmware.
If possible, provide to me with model of the USB devices you are using.