1 Reply Latest reply on Apr 13, 2015 12:45 PM by allan_intel

    Cant switch off bluetooth

    Shaleen

      Hi,

      I am on an Intel NUC D54250WYKH system with windows 8.1 pro 64 bit. I am not able to switch off bluetooth.

      In PC settings under pc and devices->bluetooth, there is no on/off switch for bluetooth.

      It straight away starts finding devices. I tried contacting Microsoft but they suggested some trouble shooting that didnt work so they asked me to get latest drivers.

      I tried using  Intel driver update utility but couldn't find a bluetooth driver.

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      I have put the screenshots here :

      http://answers.microsoft.com/en-us/windows/forum/windows8_1-networking/cant-find-the-bluetooth-onoff-button/1978e314-42ab-45ed-81a8-3aba966024ab  .

       

       

      There is no airplane mode either.

       

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      Pls help

       

      Thanks,

      Shaleen