1 Reply Latest reply on Apr 14, 2015 12:11 PM by sylvia_intel

    Display device stopped responding and has recovered

    alicejones301995

      I just bought a repackaged Dell Inspiron laptop so I a assuming it has undergone some sort of upgrade or repair, but I first opened it up and got the said error message about every few seconds and i re installed the driver and am not sure what to do. I currently have it disabled just so i can use my computer at all without it glitching every few seconds ill try post the dxdiag stuff soon

        • 1. Re: Display device stopped responding and has recovered
          sylvia_intel

          Hello Alicejones301995,thanks for joining the Intel Community.

           

          Please attach the DX Diag report for your system as soon as possible in order to check some information from your system? (Start -> Run -> dxdiag -> Save All Information).

           

          Bear in mind that we always recommend customers to download and install the drivers provided by the system manufacture, since our drivers are generic drivers and sometimes these cannot be installed on other systems or the installation of them could overwrite their customizations and possibly change the functionality of the graphics.