The Security Freeze lock means that the UEFI/BIOS recognized the SSD as being plugged. Secure erase commands cannot be run if the SSD is in this state. Computers running Windows* normally issue a security freeze lock as soon as the drive is detected.
Here are some links with details of possible workarounds and alternate methods to do the secure erase:
- Power Cycle the SSD when you get the lock message from Intel® SSD Toolbox during the Secure Erase process (SATA hotplug must be enabled in the BIOS):
- Hotplug the SATA data cable to the SSD right before attempting the Secure Erase:
- Use a Linux Operating System to do the Secure Erase:
- Change Intel® RST settings to modify the refresh rate:
- Use a 3rd party tool to run the low-level format (secure erase):