3 Replies Latest reply on Apr 8, 2015 3:27 PM by sylvia_intel

    ZeroConfigService.exe BSOD error

    Showtime

      Hi,

      Wondering if you can help.

      Occasionally I see the BSOD and then find the below in Event Viewer.

      I understand that this ZeroConfigService.exe is Intel related and a required .exe but I am wondering why I see the BSOD, and how to prevent it.

       

      Faulting application name: ZeroConfigService.exe, version: 15.1.1.2, time stamp: 0x4f746f5a

      Faulting module name: MurocApi.dll, version: 15.1.1.1, time stamp: 0x4f746e76

      Exception code: 0xc0000005

      Fault offset: 0x000000000002084b

      Faulting process id: 0xc88

      Faulting application start time: 0x01d06e81d3462d71

      Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

      Faulting module path: C:\Program Files\Intel\WiFi\bin\MurocApi.dll

      Report Id: 222408ac-da75-11e4-b0a6-6036dd417507

       

       

      Thanks,

      Chris.