6 Replies Latest reply on Apr 11, 2015 2:16 AM by WillNUC

    Intel NUC D54250WYKH & Windows 8.1 64 bit

    WillNUC

      Hi,

       

      I am posting in the hope of getting some help.

       

       

      I recently bought the NUC and added some suitable RAM (8Gb) and a Kingston Technology 240GB Solid State Drive 2.5-inch V300 SATA 3 hard drive.

      I quickly found that the NUC didn't recognise the SSD although the Windows 8.1 installation did. It seems I am not alone with this problem so I ditched the SSD drive and fitted a normal 1Tb HDD. Windows 8.1 installs but after 15 hours it is still "Getting Ready".

      I have tried three times now but my patience previously ran out at about 8 hours, this time I left it overnight.

      Is this NUC compatible with 8.1 64 bit?

      I also cannot find a suitable place to post this so can the moderator please move it to a relevant place.

      TIA

        • 1. Re: Intel NUC D54250WYKH & Windows 8.1 64 bit
          Nixiedesk

          It should be...I'm running 8.1 on a Samsung 850 EVO 120 GB SSD without a problem on the 5i5RYH.

           

          You have latest BIOS installed before running/loading 8.1?

          • 2. Re: Intel NUC D54250WYKH & Windows 8.1 64 bit
            WillNUC

            Update:

             

            Returned RAM & SSD to Amazon for refund.

            Purchased Crucial MSATA 250Gb SSD and 2X 4gb Crucial RAM

            Installed RAM & SSD and removed wireless card.

            Installed Windows 7 and added wireless card and 1Tb 2.5" HDD.

            OS worked but very sluggish and unstable even after second clean install

            Uninstalled Win7

            Removed HDD & wireless card

            Installed Win8.1 pro and added wireless card and 1Tb 2.5" HDD.

            NUC now working well & stable.

             

            I just need to learn to like Windows 8.1 now!

             

            A cautionary note, the data lead for the 2.5" drive has been disconnected/reconnected so many times now the 2.5 HDD was not always detected by the BIOS. I think there may be a dodgy connection/broken wire but its currently working.

             

            Thanks to you all for your advice in this and my other thread.

            • 3. Re: Intel NUC D54250WYKH & Windows 8.1 64 bit
              Nixiedesk

              Glad to hear things are better   Really enjoying my NUC. Also after being on Win 7 since updating from Vista, 8.1 is a ... challange!

               

              Been running Win 10 develop preview and looks like at least to me, it's shaping up better than 8.1

              • 4. Re: Intel NUC D54250WYKH & Windows 8.1 64 bit
                WillNUC

                Well it didn't work well for long!

                 

                Just plugged in a USB drive and noticed that the front two USB ports are no longer working. This is a major problem as my wireless mouse and keyboard occupy the two rear ports.

                 

                They were definitely working yesterday although a restore made no difference

                 

                All ports are enabled in the BIOS.

                 

                Unless there is a simple solution I think its time to admit defeat.

                • 5. Re: Intel NUC D54250WYKH & Windows 8.1 64 bit
                  Nixiedesk

                  Well...this link has USB drivers but don't see them getting approval for Windows 8.1 so it might be a long-shot before you throw in the towel.

                   

                  Intel® Download Center

                  • 6. Re: Intel NUC D54250WYKH & Windows 8.1 64 bit
                    WillNUC

                    Thanks for the reply but I fear the ports are beyond recovery. Even if I set the BIOS to boot from USB first my thumb drive does not even illuminate or get detected.

                     

                    I have opened a Support Case with Intel & explained the problem. They replied asking what version of BIOS I was using and also asked for my address to send a new NUC.

                     

                    Does this suggest they are aware of a problem or is it just very good support?