Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20498 Discussions

error Display driver igfx stopped responding and has successfully recov

MDece1
Beginner
2,889 Views

I bought this pc last february and since then I've been getting this error whenever im playing games like League of legends, smite, elsword etc.

My specs are

GA-H81M-DS2

Pentium G3258

Intel HD Graphics

4GB RAM

500GB Seagate Barracuda

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26 Replies
Kevin_M_Intel
Employee
1,056 Views
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MDece1
Beginner
1,056 Views

Hello! Thanks for the reply but I already tried updating the driver but the problem is still there. please help me

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Kevin_M_Intel
Employee
1,056 Views

Hello MbDecena,

Can you please post your system information report? Also the Graphics report?

How to get it?

System Information: Click Start> Type System Information> Click File> Export> Save File> Attach using Advanced Editor Options.

Graphics Report: Right click on desktop> Graphics Properties> Options> Drop Down Menu> Information Center> Save> Attach using Advanced Editor Options.

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Kevin_M_Intel
Employee
1,056 Views

Thank you for providing the reports.

I see everything on the computer is up to date so I would like you to try setting the same resolution in the game as the one set in the desktop.

What happens if you test different resolutions?

Kevin m

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MDece1
Beginner
1,056 Views

I tried playing the games on different resolutions but the screen still goes black then goes back to normal

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Kevin_M_Intel
Employee
1,056 Views

I know this may not like you but, have you tried doing a clean installation of the Operating System?

Kevin m

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MDece1
Beginner
1,056 Views

Hmmm I haven't. But is there a chance that the problem is with my g3258? I mean maybe I could get the store to replace it or maybe I should try doing a clean installation first like you said before replacing the processor. I need advices.

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Kevin_M_Intel
Employee
1,056 Views

If reinstalling the drivers issue persists, I think you should try doing a clean install. I do not think this is a hardware (processor) problem but a software issue.

Kevin

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MDece1
Beginner
1,056 Views

I see. thank you very much for helping me I will try reinstalling the operating system now because I tried reinstalling the drivers about four times and still no luck. Again thank you very much for the help.

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MDece1
Beginner
1,056 Views

Hello I reinstalled the operating system and sadly the problem has not been resolved. What do you think should i do?

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MDece1
Beginner
1,056 Views

It says error page not found

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JX3
Beginner
1,056 Views

Hi there, I have the same problem. The problem arrived after I last downloaded and installed Microsoft's updates. My advice is to do nothing. The next set of updates from Microsoft will likely fix whatever went wrong with the last update.

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MDece1
Beginner
1,056 Views

I see then I will keep updating windows thanks for the reply

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Kevin_M_Intel
Employee
1,056 Views

I am sorry but it seems the driver was removed from the link provided before.

There is a customer who provided the driver from his google drive at this link:

/thread/62957 https://communities.intel.com/thread/62957

Check post 12 and try getting the driver from there.

As mentioned before, we are working on this and soon we will have a driver release with a fix for this.

Kevin M

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MDece1
Beginner
1,056 Views

Hello, I tried all those solutions but still no luck please help me

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MDece1
Beginner
1,056 Views

could it be hardware problem? sigh this is really frustrating i feel like i wasted money

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Kevin_M_Intel
Employee
1,056 Views

In this case, it will be necessary to wait until our next Driver release. I am sorry for the Inconvenience.

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MDece1
Beginner
1,056 Views

Ok Please let me know about the next driver release

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Kevin_M_Intel
Employee
948 Views

Hello MbDecena,

We are working on a new driver and it will be released soon. Keep checking on https://downloadcenter.intel.com/ Download Center for updates.

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