6 Replies Latest reply on May 31, 2015 6:59 AM by ammarmalhas

    Error Message - You have exceeded the number of supported USB devices

    Solo86

      Hi

      I've just got a new PC and I am building a Boeing 737 Cockpit.

      The spec of the PC is

       

      Operating System - Windows 7 Home Premium 64-bit SP1

      CPU - Intel Core i7 4790K @ 4.00GHz Haswell 22nm Technology

      RAM - 16.0GB Dual-Channel DDR3 @ 1199MHz (11-13-14-32)

      Motherboard - Gigabyte Technology Co., Ltd. Z97X-Gaming 5 (SOCKET 0)

      Graphics - 4095MB NVIDIA GeForce GTX 970 (ASUStek Computer Inc)

      Storage - 232GB Samsung SSD 850 EVO 250G SCSI Disk Device (SSD)

      2794GB Western Digital WDC WD30EZRX-00DC0B0 SCSI Disk Device (SATA)

      223GB Crucial_ CT240M500SSD1 SCSI Disk Device (SSD)

      Optical Drives - PIONEER BD-RW BDR-S09 SCSI CdRom Device

      Audio - Realtek High Definition Audio

       

      I am using software called Prosim737 to simulate the various devices.

      There are a lot of USB devices connected.

      They are all USB 2 devices so I am not connecting anything to the USB 3 ports on my PC. However the error message I got refers to USB 3.0 eXtensible Host Controller (see below)

       

      On start-up I noticed some of my devices were missing in Prosim737.

       

      I then got the following message

       

      2qv4k9l.jpg

      Here is a full explanation of my setup and some USBview screenshots of how things are connecting.

      Maybe someone who understands the technical side of the USB interface and USBview can explain the screenshots. And maybe see where I am having a problem?

       

      Here is a detailed explanation of the way my USB system & devices are setup.

       

      I have 6 USB 2.0 cables going into the Computer.

       

      ================================================

      No - Device

      ==   ===========================================

      01 - Trust 10 port powered USB 2.0 HUB (Overhead)

          - Leo Bodnar BU0836X

          - Leo Bodnar Button Box

          - Leo Bodnar Button Box

          - Leo Bodnar Button Box

          - Phidgets LED 64

          - Phidgets LED 64

          - FDS Electric & Pressure OH panels

      02 - Trust 10 port powered USB 2.0 HUB (MIP)

          - Saitek Pro Flight Combat Rudder Pedals

          - Leo Bodnar BU0836 (TQ)

          - Leo Bodnar Button Box (F/O EFIS)

          - Pokeys 65U IO card

          - Plasma-MM2 (Captain Yoke)

          - Leo Bodnar BU0836 (F/O Yoke)

      03 - Trust 10 port powered USB 2.0 HUB (GoFlight Comms)

          - GoFlight GFP8

          - GoFlight GF-46

          - GoFlight GF-166

          - GoFlight GF-166

          - GoFlight GF-166

          - GoFlight GF-166

      04 - FDS I/O Card on JetMax

      05 - FDS JetMax MCP & EFIS

      06 - Trust 10 port powered USB 2.0 HUB (Fire Panel

          - Leo Bodnar BU0836X

          - Phidgets LED 64

       

      Cables 1,2,3 and 6 are from a Trust 10 port powered USB 2.0 HUB

      For the HUBs I've used see this URL (http://www.trust.com/en/all-products/16131-10-port-usb-20-desktop-hub)

       

      Hub on cable 01 has 7 x USB 2.0 devices attached (see 01 above for device details)

      Hub on cable 02 has 6 x USB 2.0 devices attached (see 02 above for device details)

      Hub on cable 03 has 6 x USB 2.0 devices attached (see 03 above for device details)

      Hub on cable 06 has 2 x USB 2.0 devices attached (see 06 above for device details)

       

      I then used microsoft's USBView.exe to examine the USB devices on the motherboard/PC with various configurations.

      I took screenshots of the results. See the filename for a description of what is connected to the motherboard/PC in the screenshot.

      Please see screenshots attached (UPLOADED) for your use.

       

      USBView00 - No USB Devices connected to any port.jpg

       

      rka1pi.jpg

      USBView01 - HUB 1 in USB3 port on rear.jpg

       

      k20650.jpg

      USBView02 - HUB 2 in USB3 port on rear.jpg

       

      js0rp2.jpg

      USBView04 - HUB 3 in USB3 port on rear.jpg

       

      n1xiiw.jpg

      USBView05 - HUB 4 in USB3 port on rear.jpg

       

      s3mxc5.jpg

      USBView06 - HUB 5 in USB3 port on rear.jpg

       

      145nxl.jpg

      USBView07 - HUB 6 in USB3 port on rear.jpg

       

      2vj7ll5.jpg

      USBView08 - HUB 1 in USB2 port on rear.jpg

       

      qpktxw.jpg

      USBView09 - HUB 6 in USB2 port on rear.jpg

       

      2yycq3c.jpg

      USBView10 - HUB 5 in FRONT LEFT usb3 port.jpg

       

      27ywyab.jpg

      USBView11 - HUB 5 in FRONT RIGHT usb3 port.jpg

      [img]1zq31wp.jpghttp://i59.tinypic.com/1zq31wp.jpg[/img]

       

       

      Using all of this information can you tell me the best way to connect these devices so that all devices are working and I do not get the error message?

       

       

      I've just noticed a couple of things.....

       

      USBView08 - HUB 1 in USB2 port on rear.jpg

      USBView09 - HUB 6 in USB2 port on rear.jpg

      - Although these are connected through the USB2 port on the back of the PC they are showing up on USB3 in USBview

       

      USBView10 - HUB 5 in FRONT LEFT usb3 port.jpg

      USBView11 - HUB 5 in FRONT RIGHT usb3 port.jpg

      - These 2 screenshots are the same as [b]USBView00 - No USB Devices connected to any port.jpg[/b] . Does that mean these 2 ports are not working?

       

      I have updated the USB3 eXtensible Host Controller driver to the latest Intel driver (feb 2015)

      I have also updated the BIOS on my motherboard (Gigabyte Z97X gamer 5) to the latest (non Beta) version F5.

       

      Help.........