1 Reply Latest reply on Mar 31, 2015 12:40 AM by Sandy_Intel

    Intel PROSet update problem

    Kanev75

      I have INTEL® CENTRINO® ULTIMATE-N 6300 AGN

      I'm trying to update  Intel® PROSet/Wireless  to last ver 17.14.0

      I receive an error from Windows can not be installed

      In the list of installed programs PROSet / Wireless is not displayed.

      But earlier PROSet / Wireless has been installed.

       

      How to install a new version of PROSet / Wireless and remove the old version?

        • 1. Re: Intel PROSet update problem
          Sandy_Intel

          Hi Kanev75,

           

          Thank you for contacting Intel.

          When updating the  Intel® PROSet/Wireless Software, it is recommended to uninstall the old version before installing the new version.

          Please refer to our support website - Intel® Wi-Fi Products — Uninstall Intel® PROSet/Wireless Software

          See if you can find the PROSet Software in Add/Remove Programs or Programs and Features.

          Another option is to download and install the OEM-supplied PROSet Software.  You can find it at your system manufacturer's support site.

          Example: Sony* - support.sony.com, Lenovo* - support.lenovo.com

           

          We look forward to your test results.

           

          Sincerely,

           

          Sandy