3 Replies Latest reply on Mar 31, 2015 2:58 PM by sylvia_intel

    Mobile Intel® 4 Series Express Chipset Driver update for Toshiba Satellite

    scatghadi

      I'm trying to install a gesture control device and the installation screen is black.  The support desk for the device said the following:

       

      The black screen displayed in Myo Connect is a rendering issue typically caused by out of date display adapter drivers. From your attached screenshot it looks like your currently installed display driver (8.15.10.1883) is out of date. Can you please try updating the display adapter driver from Intel? I believe the latest version for the Mobile Intel® 4 Series Express Chipset Family


      When I try to update from Intel site it tells me, ""The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufactuerer. Setup will exit."


      Toshiba is NO HELP... Does someone know how I can update the driver?


      Thanks!