This may be happening because the computer is a Hybrid Graphics system.
It is always recommendable to install the driver provided by the Computer Manufacture since it contains special features, configuration or limitations to make the system work perfectly fine.
Installing our driver can lead to missing these special features added by the Computer Manufacture. If you are having problems during the installation, try the manual driver installation. Here you have the steps:
If issue persists, please contact your Computer Manufacture.