1 Reply Latest reply on Mar 30, 2015 9:52 AM by kevin_intel

    BOSD when trying to install drivers for Intel HD Graphics 4600

    AvadaGreen

      I have a Hasee Shenzhou Ares K710C-i5 D1

       

      Relevant Specs:

      CPU: Intel Core i5 4200M with HD 4600M Graphics

      Graphics: Nvidia GForce GT 750M

      Unsure of type of Mobo

      Boot disk: Samsung HN-500MBB / Seagate ST500LM012

      OS: Windows 8 Pro 64-bit

       

      The BSOD occurs during the installation of the new update. Has even caused my laptop to BSOD when trying to restart from the previous ones.

      The BSOD code was: VIDEO_DXGKRNL_FATAL_ERROR