Intel, please give us the answer!!
btw. Octf what brand of laptop do you have?
@mikulik86: nah, Im using it on a desktop pc.
Any result already?
We have escalated this to our engineering department. As soon as they reply we will let you know.
I have exactly the same problem, but only with error code 43.
And, in addition, the wifi card disappears after every wake up from sleep.
My laptop is an k53sv from Asus and i bought the card on amazon, but it came from Hong Kong directly.
As soon as i can, i will post the number on the card to know if it's an engineering sample too.
Running busy lately
Until intel gives words, here I offer my UNOFFICIAL confirmation that TA G86254-001 is faulty.
Basically, I got myself a newer one with TA# H42623－002, all problems zap away: bluetooth works properly, weird antenna issues gone * (not stated in OP).
I also found out these TA numbers are faulty with various problems:
G86254-00x, G86255-00x, G86603-00x
After further research, I can speculate that If your TA# is "below" G94295-003, there is a high possibility that you've got a faulty one, especially when your card is shipped from China, Hongkong and South Korea.
The things still bug me are that I dont have Bluetooth "4.0" displayed anywhere (missing bluetooth version number). And, i got "Microsoft Bluetooth Enumerator" but no "Microsoft Bluetooth LE Enumerator".
Intel, is this intended?
My current bluetooth driver is : WP-BT_17.1.1411.01_s64
*the antenna issue with G86254-001: [on desktop machine]. 1. If no antenna attached, 60%-strength wifi signal can still be received; but after connecting to a wifi, internet connection is not available (big yellow triangle exclamation mark on wifi icon). 2. if the antenna is attached, internet connection only works when the antenna points at certain direction, despite the fact the received signal strength is always 100% .
When I use H4263-002, no such problems.
So basically I need to return the wifi card to amazon, and wait another 15 days for a new one, hoping not to be a faulty one?
Is there any chance that intel could change this one, directly with a good one?
We would like to inform you that Intel does not sell products directly to end users. All Intel® Products can be found and bought through our legal and official resellers and Amazon is not one of them.
If you wish to have access to a list of Intel® Products resellers please access the following link and make sure to select your region: Intel® Authorized Distributors of Embedded Products
*Intel does not support integration (which is the replacement of the original wireless card for another one) either, so we highly recommend that you contact your computer manufacturer before such procedure as they are the ones entitled to provide you a list of validated, tested and certified adapters that is compatible with your system. Furthermore, Intel® Wireless Adapters for laptops are meant to be installed by the OEM (Original Equipment Manufacturer) technicians on certified systems only. Please check the link below for further information on this matter.
Regarding the picture of the card you have showed us here we would like to inform you that this card is an OEM's and therefore, it has specific electrical configurations that might affect using it in a desktop board. It is not an engineering sample. You may try a full power cycle as it has been reported to resolve the issue. You can also try the following:
1 - Go to Device Manager >>> Network Adapters >>> Select the adapter and right click on it.
2 - Select Properties and from the dialog box that pops up, select the tab that says Power Management and check the option that says: Allow the computer to turn off this device to save power.
@geoniko: I'd say if you want to be sure, why not just buy, for example, Gigabyte's GC-WB867D-I. It's basically the same thing, but guaranteed to be a working chip.
This kind of error 10 or 43 usually occurs when the original card is replaced for another one not meant to be installed in a specific system. Did the original adapter came with Bluetooth? We know that this Asus* model usually come with a Intel® Centrino N-100 or an Atheros* adapter that may not support Bluetooth originally. If the system was not meant to have Bluetooth capabilities installing an adapter that has Bluetooth* may never work. In cases like that, the best option would be to contact your computer manufacturer for further assistance.
I see, aleki. Tried that, doesn't work for me. Since I've already returned the old one, i cannot perform further tests now.
Anyway, do you have any idea about the missing bluetooth version number and Bluetooth LE enumerator?