Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20497 Discussions

I5 processor with HD4600 - driver problem with win 7 64 bit

AKová
Beginner
1,147 Views

!

Dear All,

I've just installed my I5 4460. The graphic driver HD4600 doesnt work under Win7 64 bit. I get only a blank screen with windows logo.

Although it works perfectly with 32 bit Windows/Driver.

Could you help me please?

0 Kudos
3 Replies
Jose_H_Intel1
Employee
290 Views

Hi Arnou, your post has been moved to Graphics.

Do you know the driver version you are trying to install?

What type of cable are you using? Are you using any kind of adapter, converter, or AVR?

What are the display and motherboard models?

0 Kudos
AKová
Beginner
290 Views

Hi Joe,

I have a simple installment. No any special converter, adapter...etc.

Motherboard: Gygabyte B85 D3H

Processor: I5 4460

Connected with vga cable to Samsung Syncmaster monitor.

I tried to install HD4600 from the Motherboard CD and the latest version from intel.com None of them work. Just a Win7 logo after startup.

I'm using it with 32bit, its perfect with that version.

 

May be the reason that i have only 1x 4GB DDR3 RAM (Kingston) ????

 

 

0 Kudos
Jose_H_Intel1
Employee
290 Views

The RAM should not affect this issue.

Do you have the model of the Samsung Syncmaster monitor?

How is the monitor detected in Device Manager?

Can you attach the http://www.intel.com/support/graphics/sb/cs-009476.htm Intel® Graphics Driver Report?

A possible workaround could be using a different type of cable (DVI or HDMI).

0 Kudos
Reply