Hello TanvirM, thanks for joining the Intel Community.
- Could you please attach the DX Diag report from your system? (Start -> Run -> dxdiag -> Save All Information).
- May I also have the model number of your laptop?
Bear in mind that we recommend customers to download and install the drivers provided by the system manufacture, since our drivers are generic drivers and sometimes these cannot be installed on other systems or the installation of them could overwrite their customizations and possibly change the functionality of the graphics.
Model Number: S56CA BH51-CB
Thanks for replying! Hope this helps.
P.S DirectX Diagnostics info is above^
TanvirM, I would strongly recommend you use the ASUS drivers rather than the Intel generic drivers.
However, if you do want to overwrite the ASUS drivers with the Generic Intel drivers, follow these steps exactly. Note, you will loose any customization ASUS makes in the drivers specifically for your system and the system may not function as ASUS intended.
Download the zip version of the generic Intel HD Graphics driver here: Intel® Download Center
Extract it to a folder on your desktop.
1. Login with administrator privileges
2. Open Control Panel
3. Open Device Manager
4. Click on "Display adapters"
5. Double click "Intel HD Graphics"
6. Click on the "Driver" tab
7. Click on "Update Driver" button
8. Click on "Browse my computer for driver software"
9. Click on "Let me pick from a list of device drivers on my computer"
10. Click on "Have Disk" button
11. Click "Browse"
12. Navigate to the folder that you unzipped the Intel HD Graphics driver to
13. Navigate to the Graphics sub-folder
14. Double click the igdlh64.inf or igdlh.inf file <-- depends on if you have 32 or 64 bit OS
15. Click "OK"
16. Click "Next", Driver should now be installing.
17. If successful, click "Close", Reboot.
Let me know the results,