1 Reply Latest reply on Mar 18, 2015 9:37 AM by sylvia_intel

    Video capture stick audio freezes NUC


      I have a hauppage USB Live 2 USB video capture stick which I had working on my old Ubuntu box. Having moved to the NUC (D54250WYKH) it seems as though the audio device causes the NUC to freeze. I was running Ubuntu 14.10 on both boxes.


      I can stream video with programs such as qv4l2 but as soon as I try and adjust the audio even by clicking on the device in Sound Settings my system freezes. The only way out is to power off and reboot. The only indication of an error is the following message:


      ALSA lib pcm_dmix.c:961:(snd_pcm_dmix_open) The dmix plugin supports only playback stream

      alsa: Cannot open capture device dmix:CARD=Cx231xxAudio,DEV=0: Invalid argument


      I get a similar message when I use my WebCam but this doesn't cause the machine to freeze.


      I'd really like to get this fixed so that I can finish digitizing my home VHS videos.

        • 1. Re: Video capture stick audio freezes NUC

          Hello Axe87, thanks for joining the Intel Community.


          Please remember that Intel does not test and validate our products on Linux, however we know that a lot of customer are using this OS successfully on NUCs.


          I would recommend you to check if you are running the latest BIOS and latest graphics drivers on your system.


          Bear in mind that we only provided drivers for Windows operating systems, so if you end installing Linux, it will be necessary to look for the specific drivers on a Linux community.