1 Reply Latest reply on Mar 19, 2015 12:55 PM by sylvia_intel

    Can't get dual / extended screen to work, gives boot-time error


      Hello all,

      I get this on startup:

      This computer has an add in graphics card, but the monitor cable is plugged into the integrated video connector. To attach the monitor cable to the add-in graphics card:

      1. Shut down the computer

      2. Plug the monitor cable into the add-in graphics card connector. This may require a video adapter or video adapter cable.

      3. Turn on the computer

      I am running a Dell, GX620 Optiplex with Intel Pentium D 2.8gHz processor, 2 gb ram, running windows 7 Ultimate. The Graphics card is a brand new Radeon Saphire HD5450

      Theoretically, I should be able to enter BIOS and select the OnBoard VGA as always enable, and the PCI-E as enabled.

      However, I seem to only be able to do One or the Other, not Both.

      I want extended desktop across 2 VGA monitors

      Can anyone point me in the right direction?

        • 1. Re: Can't get dual / extended screen to work, gives boot-time error

          Hello CrazySparky, thanks for joining the Intel Community.


          It is important to tell you that some systems do not allow using the onboard video and a video card at the same time. Most of the time, once you installed a Video card on the motherboard; the onboard video gets disabled automatically.


          I would recommend you to contact DELL in order to check if your system is capable of using the onboard video and the video card simultaneously.