3 Replies Latest reply on Mar 9, 2015 11:13 AM by allan_intel

    Driver won't update

    itsonlyrad

      I am trying to download Autodesk Mudbox 2015 but keep getting an error message that says "Mudbox does not run on early generations of Intel HD Graphics."

       

      So I then downloaded Intel Driver Update Utility. It detected that I did need an update for "Intel Chipset Device Software".

      I download and install, and the dialog box says the installation is successful. BUT as soon as I close the box, the "Status" on the original box changes from "Installing" to "Failed". Then there is no record of a download or install at the top of the box, even though I now have 10 copies in my Downloads folder.

      I'm including snapshots below.

       

      Download that the utility says my system needs:

      intel1.JPG

      Dialog box that says it was successfully updated:

      intel2.JPG

      Original box that then says "Failed", has no record on the top bar of a download or install:

      intel3.JPG

      I hope I'm not missing something really stupid here. If anyone can help, I would appreciate it.


      Rachel