Check for AHCI or RAID option at BIOS level. You will not have any RAID option on the Intel(R) Matrix Storage Manager software if RAID is not enabled.
Changes from AHCI to RAID will require windows to be re installed.
What I'm confused about is that I didn’t change the BIOS from AHCI between the time the computer crashed and I reinstalled Windows 7 with new hard drives. It has always been AHCI. Maybe I’m using the wrong term (RAID 1) but the Matrix Manger software was doing some sort of mirroring. Twice the disks got out of sink and I had to run a process in the Matrix Manager app to resync them. I'll give doing a fresh install with RAID selected in the BIOS. My understanding is that once you install as RAID you can't switch back to AHCI though. Do you know if that is correct? Thanks again.
Update -> I ended up changing my BIOS from AHCI to RAID and created a new RAID volume for RAID 1. I then reinstalled Windows 7. After the installation I reinstalled the Intel Matrix Storage Console and it looks the way it should (the way it did before my crash). It now shows my RAID volume and I have options to create new volumes under the Actions menu item.
I swear this was all done under AHCI previously (how I received the computer from Dell). When I received the computer from Dell Device Manage listed:
Disk drives -> ARRAY0
IDE ATA/ATAPI controllers -> Intel ICH10R SATA AHCI Controller
Storage controllers -> JMicron JMB36X Controller
After I changed the BIOS to RAID and reinstalled (now):
Disk drives -> Volume0
IDE ATA/ATAPI controllers - > ATA Channel 0 & ATA Channel 1, Standard Dual Channel PCI IDE Controller
Storage controllers -> Intel ICH8/ICH9R/ICH10R/DO/PCH SATA RAID Controller
Maybe this way will work out better. After all my computer totally died when one drive failed which mirroring should have prevented.