Hello Montana, thanks for joining the Intel community.
These are some recommendations we can give you in order to find a solution for this behavior.
- 1. Make sure you are using the latest graphics driver version available.
Intel® Download Center 64 bit version
Intel® Download Center 32 bit version
- 2. Use straight cables, please avoid using any type of adapter or converter in the connection
Make sure you have the latest BIOS version install on your system.
- 4. Could you please attach the DX Diag report from your system? (Start -> Run -> dxdiag -> Save All Information).
We always recommend customers to download and install the drivers provided by the system manufacture, since our drivers are generic drivers and sometimes these cannot be installed on other systems or the installation of them could overwrite their customizations and possibly change the functionality of the graphics.