2 Replies Latest reply on Feb 25, 2015 11:38 AM by sylvia_intel

    NUC5i3RYH - faulty HDMI output

    jbmi

      Hi,

       

      on a NUC5i3RYH NUC connected to a display via a mini HDMI to HDMI cable, I see a lot of red display artifacts. In the VisualBIOS UI, the display is mostly monochrome.

       

      I've tried two different displays and saw similar results. I also upgraded the BIOS to the most recent one.

       

      I don't have a different HDMI cable at hand to test whether the cable is the culprit, nor do I have a mini-DP cable.

       

      Is there any reason to suspect an issue with the video output of the NUC itself?

       

      Thank you in advance for any suggestions.

       

      Regards,

       

      JB