4 Replies Latest reply on Feb 24, 2015 4:22 PM by joe_intel

    Accelerate button refuses to return in Smart Response

    Ron.S

      I've been trying to solve this problem for over a wekk now.  I've read most of the posts out there. still no solution.

       

      Background:

      I had my system running fine with SRT, using 3 WD Blue 500GB drives in a RAID array, and an OCZ agility 3 60 GB SSD.  I was running out of space, and I had 3 2TB WD green drives lying around, so I swapped each one in, let the array rebuild, but then came up against the MBR 2.2 TB limit.  So I re-built the machine on GPT.  On the RAID array I have a 120GB C: system partition and the rest is a D: drive for data. When I went into the SRT UI to configure acceleration, the accelerate button was there, but when I clicked it, it said there was no volume that could be accelerated, or something to that affect. As a note, the RAID array was still in 'initializing' state. An additional note, it appears as though the array will take about 5-7 days to initialize, and this process has re-started several times as I've tried various things to get this working, so it's STILL in initializing state.  Anyway, since it said there was no drive to accelerate, I thought I would pull the SSD out of the config and put it back.  So I clicked 'Make Available' on the SSD, and haven't seen the accelerate button since.  So far I have:

      • updated the SRT software to the latest version published for my MoBo by the manufacturer (12.8.0.1016). MoBo is GigaByte GA-z77x-UD3H
      • shrunk the D: partition (by 8GB, I think?)
      • shrunk and re-expanded the D: partition
      • deleted the partition from the SSD
      • re-initialized the SSD to GPT
      • re-initialized the SSD to MBR
      • low-level format of the SSD (using OCZ toolbox)
      • updated the SSD firmware to the latest
      • pulled the SSD, re-booted, put it back in, re-booted
      • marked the SSD as spare, marked it back to available
      • toggled BIOS back to ACHI, re-boot, then back to RAID
      • restored the previous system image from backup
      • restored the previous system image to a spare 1TB green drive and booted that, to see if I could accelerate it

      Only thing I've not tried thus far is upgrading the MoBo BIOS to the latest (F18), as when I had done that previously (F13, I think) the system became unstable.

      WIth the RAID array still initializing, everything is glacially slow. Frustrated does not even begin to describe my present state. Help!

       

      System report is below:

       

      System Information

      OS name:  Microsoft Windows 7 Professional

      OS version:  6.1.7601 Service Pack 1 7601

      System name:  WOPR

      System manufacturer:  Gigabyte Technology Co., Ltd.

      System model:  To be filled by O.E.M.

      Processor:  GenuineIntel Intel64 Family 6 Model 58 Stepping 9 3.801  GHz

      BIOS:  American Megatrends Inc., F11

       

       

      Intel® Rapid Storage Technology enterprise Information

      Kit installed:  12.8.0.1016

      User interface version:  12.8.0.1016

      Language:  English (Canada)

      RAID option ROM version:  11.0.0.1339

      Driver version:  12.8.0.1016

      ISDI version:  12.8.0.1016

       

       

      Storage System Information

      RAID Configuration

       

       

      Array Name:  SATA_Array_0000

      Size:  5,723,186 MB

      Available space:  6 MB

      Number of volumes:  1

      Volume member:  RAID5

      Number of array disks:  3

      Array disk:  WD-WMAZA2057557

      Array disk:  WD-WCAZA2995457

      Array disk:  WD-WMAZA2076434

      Disk data cache:  Enabled

       

       

      Volume name:  RAID5

      Status:  Initializing 1% complete

      Type:  RAID 5

      Size:  3,815,453 MB

      System volume:  Yes 

      Data stripe size:  128 KB

      Write-back cache:  Off

      Initialized:  Yes 

      Parity errors:  0

      Blocks with media errors:  0

      Physical sector size:  512 Bytes

      Logical sector size:  512 Bytes

       

       

      Hardware Information

       

       

      Controller name:  Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller

      Type:  SATA

      Mode:  RAID

      Number of SATA ports:  6

      Number of volumes:  1

      Volume:  RAID5

      Number of spares:  0

      Number of available disks:  1

      Rebuild on Hot Plug:  Disabled

      Manufacturer:  32902

      Model number:  10274

      Product revision:  4

      Direct attached disk:  OCZ-2BJ78YQSWIH4VH7K

      Direct attached disk:  WD-WMAZA2057557

      Direct attached disk:  WD-WCAZA2995457

      Direct attached disk:  WD-WMAZA2076434

       

       

      Disk on Controller 0, Port 0

      Status:  Normal

      Type:  SATA SSD

      Location type:  Internal

      Usage:  Available

      Size:  56 GB

      System disk:  No

      Disk data cache:  Enabled

      Command queuing:  NCQ

      SATA transfer rate: 6 Gb/s

      Model:  OCZ-AGILITY3                           

      Serial number:  OCZ-2BJ78YQSWIH4VH7K

      SCSI device ID:  0

      Firmware:  2.25   

      Physical sector size:  512 Bytes

      Logical sector size:  512 Bytes

       

       

      Disk on Controller 0, Port 2

      Status:  Normal

      Type:  SATA disk

      Location type:  Internal

      Usage:  Array disk

      Size:  1,863 GB

      System disk:  No

      Disk data cache:  Enabled

      Command queuing:  NCQ

      SATA transfer rate: 3 Gb/s

      Model:  WDC WD20EARS-00MVWB0                   

      Serial number:  WD-WMAZA2057557

      SCSI device ID:  2

      Firmware:  51.0AB51

      Physical sector size:  512 Bytes

      Logical sector size:  512 Bytes

       

       

      Disk on Controller 0, Port 3

      Status:  Normal

      Type:  SATA disk

      Location type:  Internal

      Usage:  Array disk

      Size:  1,863 GB

      System disk:  No

      Disk data cache:  Enabled

      Command queuing:  NCQ

      SATA transfer rate: 3 Gb/s

      Model:  WDC WD20EARS-00MVWB0                   

      Serial number:  WD-WCAZA2995457

      SCSI device ID:  3

      Firmware:  51.0AB51

      Physical sector size:  512 Bytes

      Logical sector size:  512 Bytes

       

       

      Disk on Controller 0, Port 4

      Status:  Normal

      Type:  SATA disk

      Location type:  Internal

      Usage:  Array disk

      Size:  1,863 GB

      System disk:  No

      Disk data cache:  Enabled

      Command queuing:  NCQ

      SATA transfer rate: 3 Gb/s

      Model:  WDC WD20EARS-00MVWB0                   

      Serial number:  WD-WMAZA2076434

      SCSI device ID:  4

      Firmware:  51.0AB51

      Physical sector size:  512 Bytes

      Logical sector size:  512 Bytes

       

       

      ATAPI device on Controller 0, Port 1

      Location type:  Internal

      SATA transfer rate: 1.5 Gb/s

      Model:  PIONEER BD-ROM  BDC-207D               

      Serial number:  Not Available

      Firmware:  1.00   

       

       

      Empty port

      Port:  5

      Port location:  Internal