1 Reply Latest reply on Feb 17, 2015 1:30 PM by allan_intel

    DC3217IYE does not recognize keyboard neither mouse

    Perepo

      Hi,

       

      Very worried about this problem.

       

      The Nuc does not recognize the mouse neither the keyboard (even during the boot), so I am not able to press F2 in the keyboard for BIOS settings.

       

      If the NUC does not recognize the usb devices even during boot process is it very likely to be a Hardware issue??

       

      I bought the unit one week ago and it worked fine until now

       

      Anyone ran into this problem?

       

      I am very worried because It seems to be that the problem is in the motherboard.

       

      thanks for reading