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Can't Update Graphic Drivers

ELeci
Beginner
1,423 Views

I Installed Driver Update Utility and i searched automatically for Lastest Driver Updates and i got "Intel Graphic Media Acclerator Driver for Windows 7 (zip)" Version (15.12.75.4.1930)

and when i clicked Install after downloading its just turning off and then on screen and it says failed to Install Can you help me to fix this please

HP LP1965 (1280x1024@60Hz)

Intel Q35 Express Chipset Family (HP)

Thank You Very Much

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1 Reply
Silvia_L_Intel1
Employee
357 Views

Hello Eris, thanks for joining the graphics community.

It is important to tell you that usually OEM systems (Original Equipment Manufacturers) do not allow the installation of our drivers since they are generic.

You can also try installing the drivers manually; here is some information about it

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

Thanks

Silvia L

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