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Dell Latitude E6440 + Dell dock station + 2 external monitors issue

ALegi
Beginner
2,913 Views

HI! We have bough Dell Latitude E6440 + pr03x dell docking station. We bought 2 Samsung S24D590L monitors with HDMI and VGA input. Docking station has only 1 DVI port.

One monitor connected to docking station using DVI - to HDMI cable - it works fine!

Second monitor is connected directly to laptop's HDMI input - and it doesn't work. Monitor turns off/on each 2-20 seconds randomly.

If I remove laptop from docking station and leave only 1 monitor connected to HDMI it works perfect.

I've tried different cables and monitors - problem still exist.

I tried different graphic card drivers for both Intel and AMD cards - no result.

How can I solve this issue?

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1 Solution
Silvia_L_Intel1
Employee
1,048 Views

Hello Legionivo, thanks for joining the graphics community.

It seems that plugging in the laptop into a docking station will disable the onboard video ports.

I was able to connect 2 monitors from a Dell Ultrabook HD4600 using the mini Display Port and the HDMI port onboard ports without problems.

I'm using the latest graphics drivers available version 4061 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24593&lang=eng&ProdId=3712 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24593&lang=eng&ProdId=3712

If you really want to use the docking station, it will be necessary to get some kind of splitter like this one http://www.amazon.com/SMAKN%C2%AE-Black-Analog-Female-Splitter/dp/B00NKWRP4E/ref=sr_1_3?ie=UTF8&qid=1422903534&sr=8-3&keywords=dvi+to+hdmi+splitter&pebp=1422903544396&peasin=B00NKWRP4E http://www.amazon.com/SMAKN%C2%AE-Black-Analog-Female-Splitter/dp/B00NKWRP4E/ref=sr_1_3?ie=UTF8&qid=1422903534&sr=8-3&keywords=dvi+to+hdmi+splitter&pebp=1422903544396&peasin=B00NKWRP4E

Or get a large docking station with 2 DVIs or HDMI or VGAs.

This is something you can try, however it will allow you to have "clone display" only.

It is important to mention that we haven't tried these adapters in our systems, so I cannot guarantee you they t will work.

Regards,

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3 Replies
Silvia_L_Intel1
Employee
1,049 Views

Hello Legionivo, thanks for joining the graphics community.

It seems that plugging in the laptop into a docking station will disable the onboard video ports.

I was able to connect 2 monitors from a Dell Ultrabook HD4600 using the mini Display Port and the HDMI port onboard ports without problems.

I'm using the latest graphics drivers available version 4061 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24593&lang=eng&ProdId=3712 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24593&lang=eng&ProdId=3712

If you really want to use the docking station, it will be necessary to get some kind of splitter like this one http://www.amazon.com/SMAKN%C2%AE-Black-Analog-Female-Splitter/dp/B00NKWRP4E/ref=sr_1_3?ie=UTF8&qid=1422903534&sr=8-3&keywords=dvi+to+hdmi+splitter&pebp=1422903544396&peasin=B00NKWRP4E http://www.amazon.com/SMAKN%C2%AE-Black-Analog-Female-Splitter/dp/B00NKWRP4E/ref=sr_1_3?ie=UTF8&qid=1422903534&sr=8-3&keywords=dvi+to+hdmi+splitter&pebp=1422903544396&peasin=B00NKWRP4E

Or get a large docking station with 2 DVIs or HDMI or VGAs.

This is something you can try, however it will allow you to have "clone display" only.

It is important to mention that we haven't tried these adapters in our systems, so I cannot guarantee you they t will work.

Regards,

ALegi
Beginner
1,048 Views

I connected monitor to mini Display Port and it works fine. thanks

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Silvia_L_Intel1
Employee
1,048 Views

Excellent!!! Thanks for letting me know.

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