Can you please explain what RAW means? I am having problems to understand that so please elaborate more on your description.
Can you also provide the following?
- System report. How to get it?
- System Information: Click Start> Type System Information> Click File> Export> Save File> Attach using Advanced Editor Options.
- IRST System Report: Open IRST > Click on Help Tab> Click on System Report > Save > Attach using Advanced Editor Options.
- Number of HDD, Capacity of each one and the configuration.
I appreciate all information you can provide.
Thanks for your attention to my problem.
By RAW I mean that in Windows Computer Management/Disk management, the file system shows as RAW, rather than NTFS. When this happens Windows considers the data unrecognizable. The only way I have found to get Windows to do anything with the drive is to format it.
Drives have been working fine until now. Hibernation/Rapid Start etc has never worked correctly. I tried all kinds of things when I was building it to get the Rapid Start to work and wasn't successful. Unfortunately, by now I forget what all I had tried back then. Someone I chatted with at Intel back then had informed me I needed a separate drive for the hibernation partition
Board had BIOS GAZ7711H.86A.0066.2013.0521.1509, I re-flashed it with the same, and it starts faster than it did so it appears to me that something was messed up before. Unfortunately, the drive still went RAW since this, so I'm inclined to believe it had nothing to do with the drive problem.
Today the computer is going to sleep by itself, (and not doing the little restart for hibernation), but it still does do the restart when I shut it down. I'm afraid the not going to sleep yesterday is due to a program running (my VPN) which seems to prevent sleeping today also. Formerly, it did not. Again, this may be a different issue.
From communicating with Seagate, it does appear the disks are physically good. Again, I can't get them to show any physical problems with either Seagate's SeaTools, or Windows' ChkDsk.
For some reason that posted while I was still typing.
I was told I needed a separate drive for the hibernation partition, hence the 120GB drive with a 20GB hibernation partition.
Thank you for sharing all this information.
I am going to setup a LAB and try to replicate this issue but in the meantime can you please provide step by step how you installed the software and configure the system?
May Know what is the capacity of the Hibernation Partition you created on the SSD?
Can you attach here your system information report? How to get it?
System Information: Click Start> Type System Information> Click File> Export> Save File> Attach using Advanced Editor Options.
Sorry, I was away from my computer for a little. The hibernation partition right now is 20gb. I had had it 16gb, and maybe 16384 MB also, but none of the ways seemed to work.
Incidentally, the hard drive has been behaving itself lately. On Friday when I shut the computer off, it did its restart thing, where it restarts after it is off for a couple of seconds. As it started it found the drive was in need of a chkdsk check. I assumed the drive had lost its information again. I shut the computer down again, and as usual, it stayed off that time. When I got back to the computer after being away, I expected to need to deal with the hard drive, but praise the LORD, it was working normally, and hasn't made any trouble since. I am not aware of anything that has changed, either before the problem began, or since it (may have) stopped.
I had attached the system info before, but here it is again.
I unfortunately don't remember the exact order I used to install the software and configure it. I know I tried to follow the instructions I had from Intel, and that I reinstalled Windows multiple times in attempts to get hibernation to work, but I don't remember which times I followed the instructions, and which times I did it in other ways since the instructions weren't working!
Thank you. Let me look into this.