* Intel recommends that you obtain and use the software provided by your laptop manufacturer. Please check for the latest downloads from your OEM first. *
We have posted the latest generic version (20.10.2) of Intel® PROSet/Wireless WiFi Software and drivers to download center:
Software and drivers versions:
(new) PROSet version = 20.10.2
Driver version = 220.127.116.11 for Windows® 10 for 8265, 18265, 8260 and 18260 adapters.
Driver version = 18.104.22.168 for for Windows® 10 for 3168, 3165 and 17265 adapters.
Driver version = 22.214.171.124 for for Windows *8.1/7 for 3168, 3165 and 17265 adapters.
Driver version = 126.96.36.199 for Windows® 10/8.1/7 for 7265, 3160, and 7260 adapters.
Note: When you update the software package, it might not update the wireless adapter driver if it includes the same driver as the previous release.
Operating System versions
This download is valid for the product(s) listed below.
Intel® Dual Band Wireless-AC 3168
Intel® Dual Band Wireless-AC 3160
Intel® Dual Band Wireless-AC 7260
Intel® Dual Band Wireless-N 7260
Intel® Wireless-N 7260
Intel® Dual Band Wireless-AC 3165
Intel® Dual Band Wireless-AC 7265
Intel® Dual Band Wireless-N 7265
Intel® Wireless-N 7265
Intel® Dual Band Wireless-AC 8260
Intel® Dual Band Wireless-AC 8265
Intel® Wireless-AC 9560 (Win10 only)
Intel® Wireless-AC 9461 (Win10 only)
Intel® Wireless-AC 9260 (Win10 only)
If you're experiencing hardware or software & driver issues with any of our Intel wireless adapters and are unable to find the answers or solutions you are looking for on this online support forum, please open a support case with an Intel Customer Support contact center agent so that we can provide more in-depth troubleshooting.
Contact Intel Customer Support.