4 Replies Latest reply on Jan 29, 2015 9:27 AM by defox12

    intel hd 4400 driver keep stopped responding and cause BSOD

    defox12

      Hello communities,

       

      I recently bought intel i3 4130 and everything went well until i installed the graphics driver (version: 10.18.14.4080).
      The driver keep stopped responding and caused BSOD. (see: Untitled.png)
      And when i open firefox browser the screen shows little black strip (see: Untitled2.png)
      But as long as i don't open a program that using directx, the driver works fine.

      And also i found the driver installed in "Program Files (x86)\Intel Processor Graphics" not in "Program Files".

       

      My question is : Is this hardware faulty or driver issue ? If that hardware faulty, i want to RMA as soon as possible or if that driver issue, how to fix it?

       

      Thanks You.

       

      Best regards,

      Dennis

       

      My spec:
      Intel i3 4130
      Asrock H81M-DGS r2.0
      Venom-rx 2gb ddr3 1333 ram

      Win 8.1 x64