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Hello communities,
I recently bought intel i3 4130 and everything went well until i installed the graphics driver (version: 10.18.14.4080).
The driver keep stopped responding and caused BSOD. (see: Untitled.png)
And when i open firefox browser the screen shows little black strip (see: Untitled2.png)
But as long as i don't open a program that using directx, the driver works fine.
And also i found the driver installed in "Program Files (x86)\Intel Processor Graphics" not in "Program Files".
My question is : Is this hardware faulty or driver issue ? If that hardware faulty, i want to RMA as soon as possible or if that driver issue, how to fix it?
Thanks You.
Best regards,
Dennis
My spec:
Intel i3 4130
Asrock H81M-DGS r2.0
Venom-rx 2gb ddr3 1333 ram
Win 8.1 x64
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Hello defox12,
Please try the following:
- Checking the BIOS versions available there is a very recent one so you should consider updating it.
- Uninstall the driver from your computer including the software from device manager and install the latest from this link:
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24596&lang=eng&ProdId=3719 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24596&lang=eng&ProdId=3719
- If possible run Microsoft updates. I personally have seen that an old windows update was causing some problems with other browsers so I would recommend you running windows updates and install all of them.
Kevin M
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Thanks for your reply. I already tried solution 1 & 2, but the problem persist. I only have 512k ADSL ISP, which is very slow for downloading. And i am still downloading solution 3.
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After downloaded and installed win 8.1 update 3, the problem persist. That's it. I'm gonna RMA the motherboard.
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