10 Replies Latest reply on Jan 27, 2015 12:27 PM by kevin_intel

    D34010WYKH no video output after moving it....

    Aladine

      So strange issue...  I have two HD TVs I used one of them to set up the NUC and test it for two days with no issue.  I then moved the NUC to another TV, same brand and I am was not able to get any video output, sometimes....  So after checking everything I moved it back to the TV that it was working on for two days and it would not work there ether.

       

      So I:

      - Reset BIOS

      - Cleared CMOS

      - Changed inputs

      - reset TV to factory defaults

      - Tested original HDMI port, did not work

      - Turned the NUC off

      - Changed to different HDMI port

      - Turned the NUC ON

      - Boom we have video output

       

      So with that I said ok, must be a HDMI handshake getting stuck in the TV some how.  So i did the same thing on my main TV:

       

      - reset TV to factory defaults

      - Tested original HDMI port, did not work

      - Turned the NUC off

      - Changed to different HDMI port

      - Turned the NUC ON

      - Video works!!

       

      The NUC worked fine all night watching Live TV and movies on it (about 5 hours) When we went to bed I turned off the TV but left the NUC on for testing.  This morning I was unable to get any output from the NUC again, and I mean No POST screen Nothing.  But can RDP to my NUC and change settings and what not, so I know the hardware is working, but none of the video output is working.  I dont really want to reset my TV and move HDMI Ports every time I turn my TV off... 

       

      System:

      Was running Windows 8.1 when issue happened

      I am now running Windows 7 SP1 and the issue is still happening

      BIOS = 0033

      Video output in BIOS is set to HDMI

      All Drivers are latest from Intel website

      I have a wireless keyboard

      I am using wired Ethernet

      one HDMI to HDMI mini cord

      Both TVs are the same model Vizio just different size

       

      Its not a RAM issue since I can RDP into the box with no issues.  I am looking for some more tips on what to try next.

       

      Thanks