Far Cry 4 Dark Boxes on Enduro platform (HD4000 +ATI-Radeon-HD-8970M)

[PKocj]

Every laptop with enduro technology has the problem like this one:

Also you should look on:

http://forums.ubi.com/showthread.php/991467-Black-squares-BUG http://forums.ubi.com/showthread.php/991467-Black-squares-BUG

http://forums.ubi.com/showthread.php/984848-Shader-Problem-Or-Weird-rectangles-boxes-shadow-bug-Forums http://forums.ubi.com/showthread.php/984848-Shader-Problem-Or-Weird-rectangles-boxes-shadow-bug-Forums

http://forums.ubi.com/showthread.php/958305-Weird-Shading-boxes-with-ATI-Radeon-HD-8970M-Forums http://forums.ubi.com/showthread.php/958305-Weird-Shading-boxes-with-ATI-Radeon-HD-8970M-Forums

this is a very popular bug.

I am using laptop.

HP ProBook 450 G0

MODEL NO: H0V02EA# AKD

Name AMD Radeon HD 8600/8700M

ID PNP PCI\VEN_1002&DEV_6600&SUBSYS_194D103C&REV_00\4&2E8CB7FC&0&0008

AMD Radeon Graphics Processor (0x6600), Advanced Micro Devices, Inc.

RAM (2 147 483 648) bytes

There are more configurations with this issue. Disable Intel card in bios could be a solution but my computer doesn't have option like this in bios.

I have latest drivers.

Amd support said that is Intel driver problem and they cant help.

Could you help me?

[Silvia_L_Intel1]

Hello Piotrek..k,

Most of the time when customers are playing games on a laptop that comes with switchable graphics, the system automatically uses the dedicated video card instead of the onboard video.

• Could you please attach the DX Diag report from your system? (Start -> Run -> dxdiag -> Save All Information).
• Also the system Information report: Click Start> Type System Information> Click File> Export> Save File> Attach using Advanced Editor Options.
• When did you start getting this behavior?

Just in case this link will provide you some troubleshooting steps you can follow.

http://www.intel.com/support/graphics/sb/CS-033945.htm http://www.intel.com/support/graphics/sb/CS-033945.htm

Regards,

[PKocj]

Hello and thank you for reply.

Here are my reports:

https://www.dropbox.com/s/lmqwzm4072mok2y/FCDiag.zip?dl=0 Dropbox - FCDiag.zip

Here are some details:

1. Far Cry 3, FC:BD and Fc 4 always have this behavior on switchable graphics.

2. This post is essence what has been discovered by member of UBI Forum:

Acutally i belive it is the Intel driver that is causing this after all.

Out of curiosity i launched FarCry 4 on a Gigabyte Brix GB-BXi7-4770R to see if it is even running on intergrated graphics Iris Pro 5200.

I was amazed that the thing did not explode but actually ran the game. It was unplayable on the long term since really low FPS but it was okay to walk around, even in High settings. When i came to houses however i experienced the exact same bug with the weird brown boxes (where in FarCry 3 they were more black boxes) that i have on my Clevo Laptop with the 7970m switchable inside.

So since the Brix only has this Intel HD5200 and nothing else the Intel HD driver must be a cause of this problem. So as i see it the only ones that actualy can fix it are the intel guys. I dont think they will do much when AMD approaches them with "yo intel we have a problem with a game when the switchable part is done by your Igpu". But maybe if enough customers of the game harrass them....

Well but i also know i can better believe in the easter bunny, santa clauss etc. again before Intel or even ubi would do something about this.

But i thought i rather share my "discovery". Maybe it helps something ....

3. I supose that Far Cry game starts on Intel card, sets some variables and then switches to ATI.

For those who can completely disable Intel card this problem does not exist.

Do you have any ideas?

[EFosc]

Same problem here, anybody help?

[ROBERT_U_Intel]

All, Are you seeing the issue with the latest Intel HD Graphics driver version 15.33.32.4061?

The 15.33.32.4061 has been posted to Intel Download Center at the following direct links to the drivers:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=24593 64 bit version

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=24592 32 bit version

Thanks

Robert

[PKocj]

Yes, I am seeing this with 15.33.32.4061 too.

[EFosc]

I've intel hd graphics whit amd R7 M265, i've the latest driver on my laptop, whith intel driver update utility

[EFosc]

I've reinstall driver, game, try differente setting, nothing help gpu's work's fine, with all my games, only far cry 4 had this orrible issue

[EFosc]

I've contacted ubisoft italian support, they told me there's no bug in Enduro platform and graphics bug has resolved in pach 1.2, 1.3

They had reported to developers team my case, but they told me if there's no more users with the same problem, it's consider an isolate case.

Please, every user had enduro laptop whit this annoyng bug contact ubisoft support for a pach

[EFosc]

It's about a week i try to found a solution but there's nothing to do, this bug it's really annoyng.

Exactly i've intel hd 4400, on a acer laptop whit AMD R7 M265 AND INTEL CORE I3 4010U. Intel and AMD driver it's latest possbile.

Ok my laptop it's no so powerful, but work very well and i don't had trouble whit more than 70 games on my library games on my library until far cry 4.

The laptop is clean, updated, GPU's and CPU was tested many times and work perfecly, tried to uninstall completly drvers and reinstall, reinstall game, repair whit no results.

The only way found on internet it's completly disable intel HD graphics via BIOS, but my and many laptop this is not possible. Ubisoft support don't help.

I've also another laptop toshiba with AMD A8 and dula GPU 7640G+7610M, with older graphics card, in this case far cry 4 work fine,

It's paradossal that far cry 4 work fine in a older laptop whit poor 2012 gpu+cpu and had this "square shadows" on hd4400 + R7, this it's cleary sign of a buggy game