1 Reply Latest reply on May 10, 2016 3:06 PM by asilverman

    Intel SCS 10 Installer Error

    mhinson72

      Hello all,

       

      I was in the process of installing Intel SCS in a lab today.  After allowing the installer to create the DB and storage key successfully with a user account, the install began to copy files into the directory specified and then bombed with this error:

       

      error.JPG

       

      I did some research on this error, but not a lot turned up other than a hit on the 0x3e7 being something to the effect of a misconfigured part?  The server it is installed is a virtual machine.

       

      Thanks!

        • 1. Re: Intel SCS 10 Installer Error
          asilverman

          Hi mhinson72,

           

          We have root caused this error: Error performing inpage operation. Part size is not 9 (0x3e7)

           

          The cause of this error is that your RCS User account password contains the special character ":" (colon).

           

          For your RCS User account password, please select a password that doesn't contain any of the following special characters:

          • : (colon)
          • '/' (slash)

           

          This will result in your installation to will end successfully.

           

          We will update the documentation for the Intel SCS product with these details in further releases