2 Replies Latest reply on Jan 14, 2015 11:03 AM by linuxboy

    Reset FRU on Intel S2600 to factory defaults

    linuxboy

      Using ipmitool, I accidentally deleted the "FRU Product Serial Number" field from the FRU on my Intel S2600 server. To fix this, I followed the instructions in http://download.intel.com/support/motherboards/server/sb/updating_frusdr_on_epsd_server.pdf (section 2.6) and attempted to update the SDR and FRU. As I was about to enter values for the product info area, the process failed on me (see attachment). How can I reset the FRU on this board?

       

      Below is the output from running ipmi-fru -h ip6-localhost:

       

       

      ====================================

       

      Baseboard (ID 00h)

       

        FRU Chassis Type: Rack Mount Chassis

        FRU Chassis Part Number: ..................

        FRU Chassis Serial Number: ..................

        FRU Chassis Custom Info: ...............................

        FRU Chassis Custom Info: ...............................

       

        FRU Board Manufacturing Date/Time: 11/04/13 - 13:06:00

        FRU Board Manufacturer: Intel Corporation

        FRU Board Product Name: S2600GZ

        FRU Board Serial Number: QSGR34400538

        FRU Board Part Number: G29051-354

        FRU FRU File ID: FRU Ver 0.01

       

        FRU Product Manufacturer Name: Intel Corporation

        FRU Product Name: S2600GZ

        FRU Product Part/Model Number: ..........

        FRU Product Version: abcde

        FRU Product Asset Tag: abcde

       

      FRU Inventory Device: Pwr Supply 1 FRU (ID 02h)

       

        FRU Product Manufacturer Name: DELTA

        FRU Product Name: DPS-750XB A

        FRU Product Part/Model Number: E98791-010

        FRU Product Version: 05 

        FRU Product Serial Number: E98791D1426112775

       

        FRU Power Supply Overall Capacity: 750 Watts

        FRU Power Supply Peak VA: 1744 VA

        FRU Power Supply Max Inrush Current: 55 Amps

        FRU Power Supply Inrush Interval: 5 ms

        FRU Power Supply Low End Input Voltage 1: 100000 mV

        FRU Power Supply High End Input Voltage 1: 127000 mV

        FRU Power Supply Low End Input Voltage 2: 200000 mV

        FRU Power Supply High End Input Voltage 2: 240000 mV

        FRU Power Supply Low End Acceptable Frequency: 47 Hz

        FRU Power Supply High End Acceptable Frequency: 63 Hz

        FRU Power Supply A/C Dropout Tolerance: 12 ms

        FRU Power Supply Predictive Fail Support: Yes

        FRU Power Supply Predictive Fail: Tach output, two pulses per rotation

        FRU Power Supply Power Factor Correction Supported: Yes

        FRU Power Supply AutoSwitch Supprt: Yes

        FRU Power Supply Hot Swap Support: Yes

        FRU Power Supply Peak Capacity: 850 Watts

        FRU Power Supply Hold Up Time: 12 s

        FRU Power Supply Voltage 1: 12V

        FRU Power Supply Voltage 2: 12V

        FRU Power Supply Total Combined Wattage: 0 Watts

       

        FRU DC Output Output Number: 1

        FRU DC Output Output on Standy: No

        FRU DC Output Nominal Voltage: 12000 mV

        FRU DC Output Maximum Negative Voltage Deviation: 11400 mV

        FRU DC Output Maximum Positive Voltage Deviation: 12600 mV

        FRU DC Output Ripple and Noise pk-pk: 120 mV

        FRU DC Output Minimum Current Draw: 0 mA

        FRU DC Output Maximum Current Draw: 62000 mA

       

        FRU DC Output Output Number: 2

        FRU DC Output Output on Standy: Yes

        FRU DC Output Nominal Voltage: 12000 mV

        FRU DC Output Maximum Negative Voltage Deviation: 11400 mV

        FRU DC Output Maximum Positive Voltage Deviation: 12600 mV

        FRU DC Output Ripple and Noise pk-pk: 120 mV

        FRU DC Output Minimum Current Draw: 0 mA

        FRU DC Output Maximum Current Draw: 1500 mA

       

      FRU Inventory Device: Pwr Supply 2 FRU (ID 03h)

       

        FRU Product Manufacturer Name: DELTA

        FRU Product Name: DPS-750XB A

        FRU Product Part/Model Number: E98791-009

        FRU Product Version: 04 

        FRU Product Serial Number: E98791D1349177515

       

        FRU Power Supply Overall Capacity: 750 Watts

        FRU Power Supply Peak VA: 1744 VA

        FRU Power Supply Max Inrush Current: 55 Amps

        FRU Power Supply Inrush Interval: 5 ms

        FRU Power Supply Low End Input Voltage 1: 100000 mV

        FRU Power Supply High End Input Voltage 1: 127000 mV

        FRU Power Supply Low End Input Voltage 2: 200000 mV

        FRU Power Supply High End Input Voltage 2: 240000 mV

        FRU Power Supply Low End Acceptable Frequency: 47 Hz

        FRU Power Supply High End Acceptable Frequency: 63 Hz

        FRU Power Supply A/C Dropout Tolerance: 12 ms

        FRU Power Supply Predictive Fail Support: Yes

        FRU Power Supply Predictive Fail: Tach output, two pulses per rotation

        FRU Power Supply Power Factor Correction Supported: Yes

        FRU Power Supply AutoSwitch Supprt: Yes

        FRU Power Supply Hot Swap Support: Yes

        FRU Power Supply Peak Capacity: 850 Watts

        FRU Power Supply Hold Up Time: 12 s

        FRU Power Supply Voltage 1: 12V

        FRU Power Supply Voltage 2: 12V

        FRU Power Supply Total Combined Wattage: 0 Watts

       

        FRU DC Output Output Number: 1

        FRU DC Output Output on Standy: No

        FRU DC Output Nominal Voltage: 12000 mV

        FRU DC Output Maximum Negative Voltage Deviation: 11400 mV

        FRU DC Output Maximum Positive Voltage Deviation: 12600 mV

        FRU DC Output Ripple and Noise pk-pk: 120 mV

        FRU DC Output Minimum Current Draw: 0 mA

        FRU DC Output Maximum Current Draw: 62000 mA

       

        FRU DC Output Output Number: 2

        FRU DC Output Output on Standy: Yes

        FRU DC Output Nominal Voltage: 12000 mV

        FRU DC Output Maximum Negative Voltage Deviation: 11400 mV

        FRU DC Output Maximum Positive Voltage Deviation: 12600 mV

        FRU DC Output Ripple and Noise pk-pk: 120 mV

        FRU DC Output Minimum Current Draw: 0 mA

        FRU DC Output Maximum Current Draw: 1500 mA

       

      FRU Inventory Device: Front Panel (ID 04h)

       

        FRU Board Manufacturing Date/Time: 09/05/13 - 12:26:00

        FRU Board Manufacturer: Intel Corporation

        FRU Board Product Name: F2U8X35HSBP

        FRU Board Serial Number: QSRU33507189

        FRU Board Part Number: G43195-150

        FRU FRU File ID: FRU Ver 0.02

       

      FRU Inventory Device: HS Backplane 1 (ID 05h)

       

       

        FRU Error: board info area checksum invalid

      ====================================

       

      thanks

        • 1. Re: Reset FRU on Intel S2600 to factory defaults
          Salem_Intel

          Hi!

          Based on the attached picture, I noticed the "Unknown Error" took place right after attempting to enter the product part number, not before, which indicates the product info. area of the FRU got updated, alright.  Besides, just below the "Error: Unknown Error" message, another "FRUSDR update completed" wording showed up.  My concern is the "FRU Error: board info area checksum invalid" message at the bottom of output you provided.  This may very well point to a BIOS corruption.  To begin troubleshooting this, I recommend the following:

           

          1. Boot the system into BIOS, load up the BIOS default settings and clear the system event log.  This option is found under the Server Management tab.

           

          2. Reboot and attempt to update the FRU area, only:

          Capture.JPG

          Note: Ensure the chassis lid is closed before running the update.

           

          3. If the situation still persists, then, proceed clearing the CMOS as follows:

          3.1. Shut the system down; unplug the power cord(s).

          3.2. Remove the RTC (Real Time Clock) battery and leave it out for one minute, at least.

          3.3. After this period of time, insert the battery back in, turn the system back on, and test.

          1 of 1 people found this helpful
          • 2. Re: Reset FRU on Intel S2600 to factory defaults
            linuxboy

            Hi Salem,

             

            Thanks for your suggestions. I will try them out soon and post an update here.

             

            Regards