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Hello jonquiljo, the audio should work regardless you choose “headphone” or “headset”. The only difference is that the microphone is enabled when you set it for “headset”. There are three possibilities in this case:
- Volume is very low or muted.
- Headphones are not working
- Audio port is not working.
Therefore, I recommend you testing different headphones or speakers with higher volume in order to discard them as the culprit.
Regarding your Bluetooth* question, I believe such is a limitation of the Bluetooth* connection as it was designed to work with a single device as a personal area network.