1 Reply Latest reply on Jan 5, 2015 1:04 PM by joe_intel

    AC-3160 disconnects on Win7 64

    JustForThisIssue

      Hi,

       

      i got a new Laptop, MSI GP70 2PE with the Intel Dual Band Wireless-AC 3160. I have installed Win 7 pro 64bit, (Original!)

       

      Intel Dual Band Wireless-AC 3160 Driver

      Driver Date: 18.06.2014

      Driver Version: 17.0.5.8

       

      The Router TL-WR1043ND newest FW (3.13.15 Build 140319 Rel.41339n) WPA

       

      The Issue:
      The Laptop disconnect the WLAN without reasons. The only way to get it back is the automatic Windows-troubleshooting, after this the connection will work for ~ 2 minutes. This happens in the last 2 hours approx 40 times!!11
      There are 2 other WLAN Devices, iPhone and Android they work without problems when the Laptop lost the connection.

       

      I tried too update the Driver with this Software: Intel® Download Center  Wireless_17.13.11_s64.exe & Wireless_17.13.11_Ds64.exe doesnt work.
      If i install this Driver there is no connection possible! i click on connect and windows just say "no connection possible"

       

      I would need a tool where i can see the WLAN logs from the AC-3160 or something else....

       

      could you please support your product!? Thank you