6 Replies Latest reply on Jan 21, 2015 12:39 PM by Robert_U

    Xeon Processor E3-1285 v3, Graphics P4700, 4k support?

    cwdavis4

      I am having trouble getting the 4K resolution working on Xeon E3-1285 v3, Graphics P4700, via the display port.

       

      I have re-installed the latest graphics driver but no luck.  Any thoughts on how to resolve?

       

      Thanks!  --Clay

       

       

      Here are some of the configuration to help:

      Server board          http://ark.intel.com/products/71387/Intel-Server-Board-S1200V3RPM

      CPU                       http://ark.intel.com/products/75465/Intel-Xeon-Processor-E3-1285-v3-8M-Cache-3_60-GHz

      OS                         Windows 8.1, 64 bit, Enterprise

      Monitor                  Samsung, U28D590D, http://www.samsung.com/us/computer/monitors/LU28D590DS/ZA

      Connection            Display Port to Display Port


      And a similar thread:

      https://communities.intel.com/thread/52247

        • 1. Re: Xeon Processor E3-1285 v3, Graphics P4700, 4k support?
          cwdavis4

          Also, below is the graphics summary report:

           

          Intel(R) HD Graphics P4600

           

          Report Date: Wednesday, December 31, 2014

          Report Time [hh:mm:ss]: 6:31:21 PM

          Operating System: Windows* 8.1 Enterprise (6.3.9600)

          Default Language: English (United States)

          Physical Memory: 32383 MB

          Video BIOS: 2170.0

           

          Processor: Intel(R) Xeon(R) CPU E3-1286 v3 @ 3.70GHz

          Processor Speed: 3691 MHz

          Processor Graphics in Use: Intel(R) HD Graphics P4600

          Shader Version: 5.0

          OpenGL* Version: 4.3

          OpenCL* Version: 1.2

           

          * Microsoft DirectX* *

          Runtime Version: 11.2

          Hardware-Supported Version: 11.1

           

          * Devices connected to the Graphics Accelerator *

           

          Active Displays: 1

           

          * Digital Display *

           

          Display Type: Digital

          DDC2 Protocol: Supported

          Gamma: 2.2

          Connector Type: DisplayPort

          Device Type: DisplayPort

           

          Maximum Image Size

          Horizontal Size: 24.02 inches

          Vertical Size: 13.78 inches

           

          Supported Modes

          640 x 480 (60p Hz)

          640 x 480 (67p Hz)

          640 x 480 (72p Hz)

          640 x 480 (75p Hz)

          720 x 400 (70p Hz)

          800 x 600 (56p Hz)

          800 x 600 (60p Hz)

          800 x 600 (72p Hz)

          800 x 600 (75p Hz)

          832 x 624 (75p Hz)

          1024 x 768 (70p Hz)

          1024 x 768 (75p Hz)

          1024 x 768 (60p Hz)

          1152 x 870 (75p Hz)

          1152 x 864 (75p Hz)

          1280 x 1024 (75p Hz)

          1280 x 800 (60p Hz)

          1280 x 720 (60p Hz)

          1280 x 1024 (60p Hz)

          1440 x 900 (60p Hz)

          1600 x 900 (60p Hz)

          1680 x 1050 (60p Hz)

          1920 x 1080 (60p Hz)

          2560 x 1440 (60p Hz)

          3840 x 2160 (60p Hz)

           

          Power Management Support

          Active Off Mode: Supported

           

          Raw EDID:

          00 FF FF FF FF FF FF 00 4C 2D 80 0B 00 00 00 00

          34 17 01 04 B5 3D 23 78 3A 5F B1 A2 57 4F A2 28

          0F 50 54 BF EF 80 71 4F 81 00 81 C0 81 80 A9 C0

          B3 00 95 00 01 01 4D D0 00 A0 F0 70 3E 80 30 20

          35 00 5F 59 21 00 00 1A 56 5E 00 A0 A0 A0 29 50

          30 20 35 00 5F 59 21 00 00 1A 00 00 00 FD 00 38

          4B 1E 86 36 00 0A 20 20 20 20 20 20 00 00 00 FC

          00 55 32 38 44 35 39 30 0A 20 20 20 20 20 01 6E

          02 03 0E F0 41 10 23 09 07 07 83 01 00 00 02 3A

          80 18 71 38 2D 40 58 2C 45 00 5F 59 21 00 00 1E

          00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

          00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

          00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

          00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

          00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

          00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 44

           

          * Other names and brands are the property of their respective owners.

          • 2. Re: Xeon Processor E3-1285 v3, Graphics P4700, 4k support?
            joe_intel

            In this case the driver for Intel® HD Graphics P4700 only comes from the system manufacturer.

            Please contact them for further assistance.

            • 3. Re: Xeon Processor E3-1285 v3, Graphics P4700, 4k support?
              cwdavis4

              Joe - thanks for the reply.

               

              Interesting since this is an Intel design + mfg board (Intel, DCG, PCSD/EPSD).

               

              I will see if I can send you a PM with some additional info.

               

              Thanks.

              • 4. Re: Xeon Processor E3-1285 v3, Graphics P4700, 4k support?
                cwdavis4

                In case other folks might have this issue...

                 

                Some progress – I am able to get 4k, 30hz working via a DP -> HDMI cable to the monitor.

                 

                But I still can’t get the 4k, 60hz working via DP -> DP cable.

                • 5. Re: Xeon Processor E3-1285 v3, Graphics P4700, 4k support?
                  joe_intel

                  I am sorry, I missed that part.

                  I am glad you got it working.

                  You can also post in Servers

                  • 6. Re: Xeon Processor E3-1285 v3, Graphics P4700, 4k support?
                    Robert_U

                    Hi Clay

                     

                    Are you using the 15.36.14.4080 graphics driver here? Intel® Download Center

                     

                    Thanks

                    Robert