1 Reply Latest reply on Jan 2, 2015 9:53 AM by kevin_intel

    Intel hd 4000

    Adambuckell2014

      Hey I have a toshiba c550 satilette

      I have a Intel hd 4000 graphics, it was last updated early January 2013 and now I can't play my game on my laptop because the drivers are out of date, I've auto and manual tried to update my drivers but it says that my driver is update, lately it has said when playing games my physx is needs to be done and to contact nvidia but my card is Intel, can anyone help?

        • 1. Re: Intel hd 4000
          kevin_intel

          Hello Adam,

           

          Let me help you with this.

           

          I would like to get more information about your system configuration so I can provide accurate troubleshooting steps.

           

          Please provide the following:

           

          Dxdiag Report: Type dxdiag in Start Menu> open> Save> Attach using Advanced Editor Options.

           

          System Information: Click Start> Type System Information> Click File> Export> Save File> Attach using Advanced Editor Options.

           

          Graphics Report: Right click on desktop> Graphics Properties> Options> Drop Down Menu> Information Center> Save> Attach using Advanced Editor Options.

           

          Kevin M