5 Replies Latest reply on Jan 5, 2015 3:38 PM by sylvia_intel

    Screen Resolution - Graphic card update needed?

    poolguy

      I just purchased an HP Envy 700-414 with an Intel(R) HD Graphics 4600 card. I have an LG ultra wide monitor that requires a resolution of 2560 x 1080. It appears that this resolution is not supported because the maximum resolution I can find is 1920 x 1080 when I try to adjust it in my settings. I went to the CustomModeApp.exe and attempted to adjust the width and height there and I received an error message that read: The custom resolution exceeds maximum bandwidth capacity. I am using an HDMI to DVI D Cable since my CPU does not have an HDMI output.

       

      Is this an issue with my graphics card? I tried to update my driver however it says my drivers are all up to date. Please help!