On the 7th of November I have bought an Intel nuc d34010wykh. I have had some display issues that recently have grown worse.
My current setup is as follows:
- NUC connected to TV with mini hdmi to hdmi cable.
- Windows 8.1 with all updates
- I have installed all the latest intel drivers
- NUC is updated to the latest BIOS version
My issues are as follows:
- Every 20-30 minutes, the screen becomes black for a few seconds and then comes back on. Sometimes this causes an HDMI handshake issue, turning the TV off and on resolves this. But is annoying.
- When I shut down the NUC (S5) and start it back up with the power button, I have no output to the TV. Windows starts fine, because after a few seconds I can log in to the system via RDP. It does not matter at what point I restart the system (immediately, after 5 minutes, after 12 hours...), the problem is always the same
- Te only way to restore the issue above is to shut down the nuc, remove the power supply, put it back in and boot.
- Rebooting the NUC (windows -> restart) does not give any problems! (given I had display output before restarting)
What I have tried:
- All available BIOS versions
- Removing all unnecessary devices (USB, HDDs, WiFI etc)
- Re-installing windows
- Different HDMI cables (Ive bought for 30 euros in HDMI cables now..)
- I moved the NUC motherboard to an Akasa case, temperatures are fine, never went higher than 45C
- Put the TV and NUC on a different outlet
- Put the NUC on a grounded outlet and on a non-ground outlet
- Using the mini displayport instead of the mini-hdmi
- Disabling auto-detect connection in the BIOS, setting it to HDMI or Displayport, depending on the cable
- Search the forums for people with similar issues.
Things I have noted, but not sure what to make of it
- There is a high pitched noise coming from the cpu/gpu area. Similar to the noise coming from any AC adapter.
- When plugging in any peripheral device (USB, HDMI) I sometimes notice little sparks
If someone could please give a suggestion on how to resolve this, I would be very grateful. I've spent a lot of money on a NUC assuming 'it would just work' and not deal with this kind of hassle, but alas.