1 Reply Latest reply on Dec 10, 2014 6:13 AM by kevin_intel

    Bluetooth problem  Intel Wireless-AC 7260

    alv111

      I had Dell Vostro 5470, with the wireless card Intel Dual Band Wireless-AC 7260

      I wanna connect my bluetooth speaker but It shows that it connects and briefly reads "Connected" and then quickly switches to "Not Connected".

      I  update the drivers but doesn't work

       

      I tested with last version of Intel (17.0.1401.03)

      and the last version of the vendor (DELL)

       

      any suggestions?

        • 1. Re: Bluetooth problem  Intel Wireless-AC 7260
          kevin_intel

          Hello alv111,

           

          There are many troubleshooting steps you can try but I would like to know first what is the Operating System installed and other components so, can you please attach here the system information report?

           

          How to get it?

          System Information: Click Start> Type System Information> Click File> Export> Save File> Attach using Advanced Editor Options.

           

          Kevin M