3 Replies Latest reply on Dec 11, 2014 9:21 AM by joe_intel

    Mobile Intel 4 Express Chipset Family driver update. None to be found?

    ZeroMoonfeather

      Hello.

       

      I've been having trouble updating my graphics driver. I have a HP Pavillion dv4t 1600 CTO laptop. My operating system is Windows 7 Home Premium 64-bit. My driver device is a Mobile Intel 4 Series Express Chipset Family, and driver version is 8.15.10.1883 from 8/27/2009. I've been trying to install the lastest from Intel which is 15.17.19.64.2869. However, when attempting to  update drivers I receive an error message:

       

      "The driver being installed is not vaildated for this computer. Please obtain the appropriate driver from the cmputer manufacturer. Set up will exit."

       

      This leads me to the HP website were I attempt to find a suitable update. However, when using the HP updater or manual search, I end with the same type of driver for graphics, sound, and chipset. My problem is: I don't know which one needs to be updated.

       

      I play World of Warcraft, and I receive the message "Your driver device is out of date". That could mean any of them, so while using the Intel Driver Update Utility, none of my drivers appeared. And every time I try to update via HP, it appears that nothing has changed. I'll try to provide as much detail as possible and hope to hear back soon about my problem. Attached below as well are screenshots from the dxdiag window.

       

      Product name: HP Pavillion dv4t-1600 CTO

      Product number: VP180AV

      OS: Windows 7 Home Premium 64-bit

      BIOS: default system BIOS

      dxdiag1.pngdxdiag3.pngdxdiag4.pngdxdiag5.pngdxdiag2.png