- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello.
I've been having trouble updating my graphics driver. I have a HP Pavillion dv4t 1600 CTO laptop. My operating system is Windows 7 Home Premium 64-bit. My driver device is a Mobile Intel 4 Series Express Chipset Family, and driver version is 8.15.10.1883 from 8/27/2009. I've been trying to install the lastest from Intel which is 15.17.19.64.2869. However, when attempting to update drivers I receive an error message:
"The driver being installed is not vaildated for this computer. Please obtain the appropriate driver from the cmputer manufacturer. Set up will exit."
This leads me to the HP website were I attempt to find a suitable update. However, when using the HP updater or manual search, I end with the same type of driver for graphics, sound, and chipset. My problem is: I don't know which one needs to be updated.
I play World of Warcraft, and I receive the message "Your driver device is out of date". That could mean any of them, so while using the Intel Driver Update Utility, none of my drivers appeared. And every time I try to update via HP, it appears that nothing has changed. I'll try to provide as much detail as possible and hope to hear back soon about my problem. Attached below as well are screenshots from the dxdiag window.
Product name: HP Pavillion dv4t-1600 CTO
Product number: VP180AV
OS: Windows 7 Home Premium 64-bit
BIOS: default system BIOS
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello ZeroMoonfeather, it seems you have the latest driver version from HP* (8.15.10.1883).
You may try installing the Intel generic driver with the "Have Disk" installation method.
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22166 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22166
http://www.intel.com/support/graphics/sb/CS-033915.htm Graphics Drivers — How to Manually Install a Driver in Microsoft Windows 7*
It is possible that you will lose options and customizations from the system manufacturer's driver by installing the Intel generic driver. You may also update any third party graphics driver (Nvidia*) after updating Intel graphics, if your system has switchable graphics.
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello ZeroMoonfeather, it seems you have the latest driver version from HP* (8.15.10.1883).
You may try installing the Intel generic driver with the "Have Disk" installation method.
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22166 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22166
http://www.intel.com/support/graphics/sb/CS-033915.htm Graphics Drivers — How to Manually Install a Driver in Microsoft Windows 7*
It is possible that you will lose options and customizations from the system manufacturer's driver by installing the Intel generic driver. You may also update any third party graphics driver (Nvidia*) after updating Intel graphics, if your system has switchable graphics.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hmm. I don't know if I do have switchable graphics. How would I go about finding that out? And for something like that I believe I might have to take it to a professional, for risk of making my computer non workable if I do it myself. It is good to know I do have the latest driver installed. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Do you see the button "Save All Information" in the screenshot above? Click and save the file.
Open it and you will find under Display Devices all graphics controllers that your system has.
You can also find the graphics controllers in Device Manager (Control Panel) by expanding Display adapters.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page