1 of 1 people found this helpful
Asentis, since your system has Switchable Graphics it is important to find out on BIOS which is the primary Video port.
On a system with switchable graphics it is necessary to install the Intel graphics drivers first and then Nvidia’s.
So please try to install the graphics drivers again.
This link will take you to the latest Intel drivers available for the HD3000
- Intel® HD Graphics Driver for Windows* 7/8/8.1 64-bit Version 3517 Intel® Download Center
- Intel® HD Graphics Driver for Windows* 7/8/8.1 32-bit Version 3517 Intel® Download Center
See the link below for more information about switchable graphics: Graphics Drivers — Switchable Graphics Feature FAQ
You can also follow these steps:
1. Login with administrator privileges
2. Open Control Panel
3. Open Device Manager
4. Click on "Display adapters"
5. Double click "Intel HD Graphics"
6. Click on the "Driver" tab
7. Click on "Update Driver" button
8. Click on "Browse my computer for driver software"
9. Click on "Let me pick from a list of device drivers on my computer"
10. Click on "Have Disk" button
11. Click "Browse"
12. Navigate to the folder that you unzipped the Beta Intel HD Graphics driver to
13.Navigate to the Graphics sub-folder
14. Double click the igdlh64.inf or igdlh.inf file <-- depends on if you have 32 or 64 bit OS
16. Click "Next" driver should now be installing.
17. If successful, click "Close"
I have tried already installing the driver from dell's website or directly from intel, but still the same problem occurs, this is my intel info
Intel® HD Graphics (Core i5)
Report Date: 12/7/2014
Report Time[hr:mm:ss]: 19:3:46
Driver Version: 22.214.171.1249
Operating System: Windows 7 Service Pack 1(6.1.7601)
Default Language: English (United Kingdom)
DirectX* Version: 10.0
Physical Memory: 7924 MB
Minimum Graphics Memory: 64 MB
Maximum Graphics Memory: 1696 MB
Graphics Memory in Use: 132 MB
Processor: Intel64 Family 6 Model 37 Stepping 5
Processor Speed: 2660 MHz
Vendor ID: 8086
Device ID: 0046
Device Revision: 18
* Accelerator Information *
Accelerator in Use: Intel(R) HD Graphics
Video BIOS: 2046.0
Current Graphics Mode: 1366 by 768
* Devices Connected to the Graphics Accelerator *
Active Notebook Displays: 1
* Built-in Display *
Monitor Name: 1JC2N€B156XW2
Display Type: Digital
Gamma Value: 2.2
DDC2 Protocol: Supported
Maximum Image Size:
Horizontal: 13.39 inches
Vertical: 07.48 inches
Monitor Supported Modes:
1366 by 768 (60 Hz)
Display Power Management Support:
Standby Mode: Not Supported
Suspend Mode: Not Supported
Active Off Mode: Not Supported
It appears that your system allows only customized drivers because the DXdiag is not showing me any information about ours.
So please try to install the drivers I provide you on post #2 following the steps I suggested.
Then, please send me the graphics report from your system. Check the following URL; it will give you the steps Graphics — Intel® Graphics Driver Report
Hi Sylvia, I had no graphics driver installed when I ran the dxdiag, stupid, I managed to install from intel download center below version :Version: 126.96.36.199.2993 (Latest)Date: 02/19/2013Size: 82.96 MBLanguage: Multi languageOperating Systems: Windows 7 (64-bit)*, Windows Vista 64*I installed the NVidia one as well after this and run Dxdiag again, see them attachedThe one you suggested in second post gives me the following message when trying to install: "this computer does not meet the minimum requirements for installing the software"
Asentis, this behavior on your system could be caused because we provided generic drivers; therefore sometimes these cannot be installed on Dell systems or the installation of them could overwrite Dell’s customizations and possibly change the functionality of the graphics.
I would recommend using Dell’s graphics drivers.
If you are still want to install our drivers, you may try forcing the installation by performing manual procedure, however I cannot assure you they are going to work as expected.
See here for instructions: Graphics Drivers — Computer manufacturer graphics driver detected
The following URL will give you some steps you can follow in order to solve the error you are getting “System does not meet minimum requirements”
I suggest you to check if there is a recent BIOS that needs to be installed on your system.
Try installing our drivers by performing the manual procedure. Intel® Download Center
Are you using the Maximum System memory allowed by the computer?