Hi BjornS, I suggest you testing the latest driver provided by the system manufacturer. If issue persists, please provide the following:
- The Intel® HD Graphics driver versions that are suspected to present the issue and the version(s) from Microsoft* that works properly.
- DxDiag reports (press Windows* key + R key, type “dxdiag”, press OK and then click “Save All Information”)
- Can the issue be demonstrated through a screenshot? Is it possible to get the name of the VB6 program?
Thanks for trying to help us to solve this.
I will tomorrow send picture of the Popup function that have worked on all Windows and Graphic card until Windows 8/8.1 x64 with Intel HD 4x00 come and made this problem.
The strange thing is that it’s working on Windows 7 x64 with the same driver as Windows 8/8.1.
Have almost tried every version of Intel driver from 2013 untill the latest 10.18.10.3960
Same problem on all driver version.
The program is our own. But we have isolated the problem and have made a small test program with this function on.
We can send the code or program of this so you can test yourself ?
Coming back with picture example tomorrow and the dxdisg report.
How can I send you the Test program and the DxDiag file ?
Here is the picture of the problem.
When it not working (6 times of 10) the Popup box is not visiable but it's there, if I try to press "Command1" it not working.
But if I press "Enter" as I choose "Yes" it come back and I can press "Command1" again.
Picture of the Popup box invisiable below.
If I have ANY other Graphic card then Intel new Iris HD 4x00/5x00 it working EVERY time.
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Björn, you may attach files by clicking on “Reply” and then clicking “Use advanced editor” on the upper corner of the reply box. The “Attach” option appears on the right bottom corner of the reply box.
Here is the DxDiag.txt and the Testprogram and code.
Please test and give feedback.
When you Click button "Command1" and it not show the Popup, press "Enter/Return" button (it will press Yes even you don't see the popup).
You need the VB6 runtime to run the program.
I was able to replicate the issue.
Please allow us more time to test it with the Microsoft* inbox driver.
Great news that you got the error replicated.
Waiting for the test result on the Microsoft* inbox driver.
I see the pop up showing up all the time with the Microsoft* driver.
I will report the issue and keep you informed.
More great news.
I typed that in my fist message that it working with Microsoft Inbox Driver.
"If I change to Microsoft Standard (inbox) driver it work" and AMD + Nvida.
Waiting for the solution of this issue.
But if you can replicate the problem why do you need my BIOS and VBIOS info.
I have two computer that you can get my BIOS + VBIOS (both with this problem and have Iris Intel HD graphics)
BIOS = AMI X550LC.402, 2013-11-19
VBIOS = Intel Video BIOS 2175.0
BIOS = AMI 4.6.5, 2013-11-13
VBIOS = GPO 5.0.1034 (Did not show VBIOS is Intel 4600HD)
Any news for me/us to solv this problem ?
Still no news for me/us to solv this problem ?
Waiting for a replay
Björn, is it possible to take a look at the source code and try to debug it in order to find out where the issue occurs? What function is the app calling when it fails?