3 Replies Latest reply on Dec 8, 2014 8:08 AM by allan_intel

    "A connected hardware error has occurred:  Reported by component: Processor core. Error Source: Corrected Machine Check. Error Type: Internal Parity error. Processor APIC ID: 2"

    ginnes

      "A connected hardware error has occurred:  Reported by component: Processor core. Error Source: Corrected Machine Check. Error Type: Internal Parity error. Processor APIC ID: 2"

       

      I am getting this windows system log message on a PC I have just built with the following spec

      Processor:Core i5-4670 S1150 3.4GHz 6MB Cache Haswell Quad Core.

      Mobo:AzrockZ97M Anniversary/M/ASRK

      Power supply:Corsair CX500M Modular.

      Memory:Corsair CMV4GX3M2A1333C9 DDR3 2x2MB

      This message has appeared right from the word go and all cores get mentioned at different times.

      Initially I used the hard drive from my old PC with Windows 8.1 but I read that a clean install might solve the problem so I Formatted the drive and reinstalled the OS but that has not made any difference.

      I have checked core temperatures and they are well below max. I am not experiencing any other problems.

      Is this a processor fault or something else, any advice would be appreciated

        • 1. Re: "A connected hardware error has occurred:  Reported by component: Processor core. Error Source: Corrected Machine Check. Error Type: Internal Parity error. Processor APIC ID: 2"
          allan_intel

          Thanks for joining the Processor community.

           

          You may need to run processor diagnostic tool and detect if the processor is defective or not.

          IPDT 64bit

           

          IPDT 32 bit

           

          Try updating motherboard BIOS as well: Download Files form ASRock Inc.

           

          Allan.

          • 2. Re: "A connected hardware error has occurred:  Reported by component: Processor core. Error Source: Corrected Machine Check. Error Type: Internal Parity error. Processor APIC ID: 2"
            ginnes

            Hi Allan,

            I have checked the BIOS, it is up to date. I have run the diagnostic tool several times including burn in mode and the result is always a Pass. Does a Pass mean definitively that the processor is OK ?.

            I have also tried looking at windows  logs to find other errors that happened at the same time, but that is quite a job and I did not have any success.

            I have included the details view of the error log below, there seems to be a lot of information there but it means little to me but perhaps this is out of your remit.

             

            DETAILS VIEW

             

            - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

            - <System>

            <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" />

            <EventID>19</EventID>

            <Version>0</Version>

            <Level>3</Level>

            <Task>0</Task>

            <Opcode>0</Opcode>

            <Keywords>0x8000000000000000</Keywords>

            <TimeCreated SystemTime="2014-11-22T20:32:55.066322600Z" />

            <EventRecordID>63181</EventRecordID>

            <Correlation ActivityID="{E357EF4D-62AA-4FC9-9831-5EF1FE30413B}" />

            <Execution ProcessID="1332" ThreadID="588" />

            <Channel>System</Channel>

            <Computer>HPMultiboot</Computer>

            <Security UserID="S-1-5-19" />

            </System>

            - <EventData>

            <Data Name="ErrorSource">1</Data>

            <Data Name="ApicId">2</Data>

            <Data Name="MCABank">0</Data>

            <Data Name="MciStat">0xd0000080000f0005</Data>

            <Data Name="MciAddr">0x0</Data>

            <Data Name="MciMisc">0x0</Data>

            <Data Name="ErrorType">12</Data>

            <Data Name="TransactionType">256</Data>

            <Data Name="Participation">256</Data>

            <Data Name="RequestType">256</Data>

            <Data Name="MemorIO">256</Data>

            <Data Name="MemHierarchyLvl">256</Data>

            <Data Name="Timeout">256</Data>

            <Data Name="OperationType">256</Data>

            <Data Name="Channel">256</Data>

            <Data Name="Length">864</Data>

            <Data Name="RawData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ata>

            </EventData>

            </Event>

            Thanks for your interest

            Graham Innes



            • 3. Re: "A connected hardware error has occurred:  Reported by component: Processor core. Error Source: Corrected Machine Check. Error Type: Internal Parity error. Processor APIC ID: 2"
              allan_intel

              The processor diagnostic tool provides accurate information.

               

              Have you tried testing different processor?

               

              If you do not have spare processors. You may need to call Intel support at:

               

              Online warranty:

              Service Request Email

               

              Chat support: 

              Contact Support

               

              Allan.