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Serious and frequently display driver crash on Windows 8.1 X64 (Gigabyte Brix Pro i7-4770k)

烂驱动
Beginner
1,612 Views

I can not bear this problem any more and come here to look for help. So far, no display driver issued by Intel can work well on my computer. This problem usually occurs when the browsers (Chrom/Firefox) access GPU and sometimes system GUI rendering and flashplayer causes this also. Reinstalling driver remains useless.

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Jose_H_Intel1
Employee
731 Views

Thank you for posting your inquiry in Intel Communities.

I have some questions:

Did you try the driver(s) provided by Gigabyte*?

Did you try uninstalling and reinstalling flash player or resetting your browser's settings? Maybe they share a particular add-on that can be disabled or uninstalled for troubleshooting purposes.

I see it is an unlocked (K) processor; so, is the processor or graphics controller overclocked? Try resetting your BIOS settings back to default.

How long ago the issue started to happen? Was there any software installed or any settings changed in the system then?

You may also try a clean boot or a system refresh.

http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc How to refresh, reset, or restore your PC - Windows Help

http://support.microsoft.com/kb/929135 How to perform a clean boot in Windows

http://windows.microsoft.com/en-us/windows/using-system-configuration# 1TC=windows-7 Using System Configuration (msconfig) - Windows Help

If issue persists, please provide the DxDiag report (press Windows* key + R key, type "dxdiag", press OK and then click "Save All Information") and more details about the issue, such as any error message or minidump file in case of Blue Screen of Death.

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而二二
Beginner
731 Views

thanks for your reply, here is my dxdiag report:

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System Information

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而二二
Beginner
731 Views

I have reinstalled my PC with win8.1 X64 and latest display driver, problem still exists. the warn logs is like this:

- <</span>Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event http://schemas.microsoft.com/win/2004/08/events/event">

- <</span>System>

<</span>Provider Name="Display" />

<</span>EventID Qualifiers="0">4101</</span>EventID>

<</span>Level>3</</span>Level>

<</span>Task>0</</span>Task>

<</span>Keywords>0x80000000000000</</span>Keywords>

<</span>TimeCreated SystemTime="2014-12-04T02:12:50.000000000Z" />

<</span>EventRecordID>2414</</span>EventRecordID>

<</span>Channel>System</</span>Channel>

<</span>Computer>Stone</</span>Computer>

<</span>Security />

</</span>System>

- <</span>EventData>

<</span>Data>igfx</</span>Data>

<</span>Data />

</</span>EventData>

</</span>Event>

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Jose_H_Intel1
Employee
731 Views

This is the latest driver: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24596 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24596

Was there any change in your system before this issue started to happen?

You may want to check the following article: http://www.intel.com/support/graphics/sb/cs-009483.htm Graphics Drivers — Errors Reported By Microsoft*

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