I have problems to return my cpu to intel. Im from dominican republic, I have two weeks trying to send my cpu to intel using the ups account number provided by intel, but ups refuse to send the package The say that I need to request a prepaid shipping guide to intel. Intel refuse to give me an prepaid guide because they have an agreement with ups and should collect the package. PLEASE, I need sme help. After two weeks of trying I have exhausted all my ideas.