3 Replies Latest reply on Dec 3, 2014 2:42 PM by joe_intel

    Intel hardware virtualization BLOCKED by Dell ??  Please help --

    glnz


      On my new Dell Optiplex 7010, I have an Intel Core i5-3470 CPU @ 3.20GHz – this is a genuine quad core processor with hardware virtualization - but the Dell machine is somehow blocking the hardware virtualization.

       

      Please go to this thread on these Intel forums and let me know if you have the answer -

      Hardware virtualization is blocked in Win 7 Pro 64-bit Dell machine - what to do?

       

      I am posting here in case it is a problem with the Desktop board.

      Thanks, and Happy Thanksgiving Leftovers.

        • 1. Re: Intel hardware virtualization BLOCKED by Dell ??  Please help --
          joe_intel

          I read the other thread.

          Did you install the Intel® Chipset and Intel® Management Engine drivers from DELL’s website?

          • 2. Re: Intel hardware virtualization BLOCKED by Dell ??  Please help --
            glnz

            So far only from Dell.  Should I try Intel?

            Here's what "Driver's List" shows for Winbdows 7 - and "MsT" means Microsoft - and iaStor.sys is the Intel AHCI Controller (version 11.0.0.1032)::

             

            e1c62x64.sys12.2.45.0Intel(R) Gigabit Adapter NDIS 6.x driverIntel CorporationIntel(R) Gigabit Adapter

             

            iaStor.sys11.0.0.1032Intel Rapid Storage Technology driver - x64Intel CorporationIntel Rapid Storage Technology driver
            iaStorV.sys8.6.2.1014Intel Matrix Storage Manager driver - x64Intel CorporationIntel Matrix Storage Manager driver

             

            igdkmd64.sys9.17.10.3517Intel Graphics Kernel Mode DriverIntel CorporationIntel Graphics Accelerator Drivers for Windows 8(R)
            IntcDAud.sys6.14.0.3097Intel(R) Display Audio DriverIntel(R) CorporationIntel(R) Display Audio

             

            intelppm.sys6.1.7600.16385Processor Device DriverMsTMsT® Windows® Operating System
            iusb3hcs.sys1.0.6.245Intel(R) USB 3.0 Host Controller Switch DriverIntel CorporationUSB 3.0 Host Controller Switch Driver
            iusb3hub.sys1.0.6.245Intel(R) USB 3.0 Hub DriverIntel CorporationUSB 3.0 Device Driver
            iusb3xhc.sys1.0.6.245Intel(R) USB 3.0 eXtensible Host Controller DriverIntel CorporationUSB 3.0 Device Driver
            mcupdate_GenuineIntel.dll6.1.7601.17514Intel Microcode Update LibraryMsTMsT® Windows® Operating System
            TeeDriverx64.sys9.5.15.1730Intel(R) Management Engine InterfaceIntel CorporationIntel(R) Management Engine Interface

             

            Do you see anything wrong or missing?  Should I download directly from Intel?  How do I get there to download? 

            FWIW, in Windows 8, there is no iastor.sys and no iastorv.sys.

            Instead there is this:


            iaStorA.sys11.6.0.1030Intel Rapid Storage Technology driver - x64Intel Rapid Storage Technology driverIntel Corporation


            Finally, my chipset is supposed to be Q77, and my processor is an Intel Core i5-3470 CPU @ 3.20GHz.


            The above is only a small selection from the two long lists - should I try to attach both of them?


            Thanks.

             

            • 3. Re: Intel hardware virtualization BLOCKED by Dell ??  Please help --
              joe_intel

              I am not sure if this one was not installed but I did not see it in the list above: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=20775

              Did you try any of the suggestions given by floatbit in the other thread? You may try with other software like Virtualbox*, just for troubleshooting purposes.