8 Replies Latest reply on Feb 2, 2015 10:14 AM by kevin_intel

    Cannot install Intel HD graphics driver on X553M Windows 7 - 32

    AlexTol

      Help please!

      I have installed Windows 7 Ultimate 32 on my new Asus X553M and I have successfully installed all drivers except Intel HD graphics.

      I am getting "The computer does not meet the minimum requirement"

      I am downloading old and new drivers from Intel - does not work

      I am downloading zipped and exe versions of driver - does not work

      I am downloading  Intel® Driver Update Utility. It detects the video but can not install the driver.

      I am trying to update the driver through "Update driver" system option - does not work.

       

      Processor - M Quad-core 3530

       

      What am I doing wrong?

        • 1. Re: Cannot install Intel HD graphics driver on X553M Windows 7 - 32
          AlexTol

          ------------------
          System Information
          ------------------
          Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
          System Manufacturer: ASUSTeK COMPUTER INC.
          System Model: X553MA
          BIOS: BIOS Date: 06/27/14 12:16:09 Ver: 05.06.05
          Processor: Intel(R) Pentium(R) CPU  N3530  @ 2.16GHz (4 CPUs), ~2.2GHz
          Memory: 4096MB RAM
          Available OS Memory: 2958MB RAM
          Page File: 3287MB used, 2627MB available
          DirectX Version: DirectX 11
          DX Setup Parameters: Not found
             User DPI Setting: Using System DPI
          System DPI Setting: 96 DPI (100 percent)
              DWM DPI Scaling: Disabled
               DxDiag Version: 6.01.7601.17514 32bit Unicode

          ---------------
          Display Devices
          ---------------
                    Card name: Standard VGA Graphics Adapter
                 Manufacturer: (Standard display types)
                    Chip type: Intel(R) VLV Mobile/Desktop Graphics Chipset Accelerated VGA BIOS
                     DAC type: 8 bit
                   Device Key: Enum\PCI\VEN_8086&DEV_0F31&SUBSYS_161D1043&REV_0E
               Display Memory: n/a
             Dedicated Memory: n/a
                Shared Memory: n/a
                 Current Mode: 1366 x 768 (32 bit) (1Hz)
                 Monitor Name: Generic PnP Monitor
                Monitor Model:
                   Monitor Id:
                  Native Mode:
                  Output Type:
                  Driver Name: vga
          Driver File Version: 6.01.7600.16385 (Russian)
               Driver Version: 6.1.7600.16385
                  DDI Version: unknown
                 Driver Model: unknown
            Driver Attributes: Final Retail
             Driver Date/Size: 7/14/2009 02:25:51, 10752 bytes
                  WHQL Logo'd: Yes
              WHQL Date Stamp:
            Device Identifier: {D7B78E66-4C71-11CF-F233-AD2BA0C2CB35}
                    Vendor ID: 0x8086
                    Device ID: 0x0F31
                    SubSys ID: 0x161D1043
                  Revision ID: 0x000E
          Driver Strong Name: Unknown
               Rank Of Driver: Unknown

          • 2. Re: Cannot install Intel HD graphics driver on X553M Windows 7 - 32

            Hello AlexTol,

             

            Thank you for sharing all this information.

            The reason why you are getting this message during the installation of the driver is that our drivers are generic software for OEM systems. Computer Manufacture design and create their own systems with special features that will be lost when installing our driver.

             

            Checking on the computer specifications, it was intended to run Windows 8 and Windows 8.1 as per the OEM.

             

            There is a workaround for this. Check the following link:

            https://communities.intel.com/docs/DOC-22542

             

            Please try this driver:

            https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24346&lang=eng

             

            If you are still having problems, my best recommendation is to contact your Computer Manufacture and get their special driver.

             

            Kevin M

            • 3. Re: Cannot install Intel HD graphics driver on X553M Windows 7 - 32
              AlexTol

              Thank you Kevin!

              I tried it. But still does not work.

              I do appreciate a lot your help. Will try to fight with windows to install the drivers.

              Probably I have to edit registry...

              Unfortunately the manufacturer provides only Windows 8 drivers and I do not want to use this OS.

              • 5. Re: Cannot install Intel HD graphics driver on X553M Windows 7 - 32
                AlexTol

                For those who has the same problem (if I am not alone ) - do not try 32 bit version of Windows 7 on Asus X553M - no way to install video drivers correctly.

                So finally I reinstalled the version of Windows to 64 bit and could install Intel drivers 64 bit version.

                 

                And Kevin is the best expert to help with such issues! 

                • 6. Re: Cannot install Intel HD graphics driver on X553M Windows 7 - 32

                  Thank you for this comment. I am glad to hear it is working for you now.

                   

                  Kevin M

                  • 7. Re: Cannot install Intel HD graphics driver on X553M Windows 7 - 32
                    Dokobobet

                    Im having a problem like that too .. i reformated my acer laptop from windows 8.1 to windows 7 ultimate . i updated all my drivers but my graphics card didnt update. i tried to update via Intel Driver Utility but it wont detect my graphics . im using windows 7 ultimate 32bits . i tried the link here but it says "this is not compatiblee in your operating system" even thou im using windows 7 32bits . anyone pls help thanks

                     

                     

                     

                     

                    Doko .

                    • 8. Re: Cannot install Intel HD graphics driver on X553M Windows 7 - 32

                      Hello Dokobobet,

                       

                      This thread has been responded and solved to the OP. Please create  a new thread and provide the system report.

                      System Information: Click Start> Type System Information> Click File> Export> Save File> Attach using Advanced Editor Options.

                       

                      Here you can create a new thread:

                      https://communities.intel.com/community/tech/graphics

                       

                      Kevin M