5 Replies Latest reply on Nov 25, 2014 2:17 PM by Doc_SilverCreek

    RMM4 JViewer not working via Citrix or VNC?

    asgeirn

      We've got a number of systems in really remote locations, and we typically use Citrix or VNC to access them.  However, when launching the JViewer, the screen remains blank.

       

      Is this a known limitation?   Are there other ways of connecting to the RMM that works better in this scenario?

       

      Regards,

      Asgeir