We should be able to take advantage of the information reported by the RMM4. I would probably check the information reported under Server Diagnostics > POST codes to see how far is the unit reaching in the POST sequence. Also, we can review the information provided in Server Health > Sensor Readings | Event Log.
If this is a lines-down situation, I would recommend contacting Intel Customer Support to expedite the resolution of your case.
In the RMM screen, Check the SEL log of errors as well as the SDR voltage sensors screen for errors.
The first splash screen occurs right after power up and before memory test.
When looking in the SEL log, check for memory errors or DIMMS offline.
(Don't kill your self looking for the POST sequence. POST codes did not start getting logged until the next generation mother boards)
As a Last resort, you could try IPMITOOL (common in Linux, harder to find for windows) (modify to your IP, user name and password)
ipmitool -H192.168.1.24 -Uadmin -Ppassword raw 0x0 0x8 0x5 0x80 0x98 0x0 0x0 0x0
This will force a CMOS clear and boot to BIOS set-up on next reset.
- Send command
- Reset system power in RMM web gui
- Cross fingers
Thank you Sylvia for moving the thread!
All Sensors report "OK"/Green
I just tried to power up the server, getting following events:
2784 11/25/2014 21:24:30 BIOS Evt Sensor System Event reports Timestamp Clock Sync. Event is one of two expected events from BIOS on every power on. - Asserted 2783 11/25/2014 21:24:29 BIOS Evt Sensor System Event reports Timestamp Clock Sync. Event is one of two expected events from BIOS on every power on. - Asserted 2782 11/25/2014 21:24:22 SMI TimeOut OEM Reserved reports it has been asserted - Deasserted 2781 11/25/2014 21:24:22 SMI TimeOut OEM Reserved reports it has been asserted - Asserted 2780 11/25/2014 21:22:46 BIOS Evt Sensor System Event reports Timestamp Clock Sync. Event is one of two expected events from BIOS on every power on. - Asserted 2779 11/25/2014 21:22:46 BIOS Evt Sensor System Event 2778 11/25/2014 21:22:32 Pwr Unit Status Power Unit reports the power unit is powered off or being powered down - Deasserted
I will try the IPMI command and report back.
I am not able to run this command, I should also maybe note that I'm sitting 800km from the server so local interaction is very limited. Is there any parameters I need to put into ipmitool to make it work over WAN? It doesn't seem like it's forwarding the traffic (I'm trying this from an ubuntu vm at my place).