I recommend you uninstalling and reinstalling the software and keeping Windows* 8.1 up to date.
It might be helpful to know the wireless adapter model.
Thank you for your reply. I will attempt to do that this evening. Stupid question - Do I just right click and uninstall and will it install them automatically once I have done this. Words of one syllable and aimed at numptys would be greatly appreciated
On my device manager it says I have the following:
Microsoft Bluetooth Enumerator
Microsoft Bluetooth LE Enumerator
Qualcomm Atheros AR3012 Bluetooth 4.0 + HS
When I go into them it tells me they are all working properly.
So, the error message you are getting is probably expected to happen since the Bluetooth* adapter is not an Intel one, it is the Qualcomm Atheros AR3012 Bluetooth 4.0 + HS.
I suggest uninstalling the Intel PROSet Wireless Software for Bluetooth* from Programs and Features as listed in the picture from this article: Intel® Wi-Fi Products — Intel® PROSet/Wireless Software for Bluetooth® Support and Features by Version
Then, you can continue using the Bluetooth technology with the software designed for the Qualcomm* Atheros adapter.