5 Replies Latest reply on Nov 23, 2014 1:17 PM by JoelTG

    system_service_exception igdkmd64.sys

    JoelTG

      Every time I am trying to connect a monitor to the HDMI port "I have the following error message : system_service_exception igdkmd64.sys . They have 2 HDMI post behind the computer 1 is on the graphic card and the other seam to be from the PC. If I use the other (not on graphic card) the pc will crash few minute after I connect a screen to this port but it will work well before crash.

       

      My Computer Spec :

      Asus ROG G20 Desktop PC i7 12GB 1TB NVIDIA GTX750

      - CPU : Intel® Core™ i7-4790 (8M Cache, up to 4.00 GHz)

      - VGA : NVIDIA® GTX750 2GD5

      - OS : Windows 8.1

      - Memory : 12G DDR3 1600MHz

      - Storage: 1TB SATA (100G ASUS westorage 1years)

      - ODD : Blu-Ray 8X Combo

      - LAN : 10/100/ 1000 Mbps

      - Audio : 8-channel Audio SonicMaster

      - Card readerN/A

      - Front I/O

      - USB3.0 x 2

      - Mic Port x 1

      - Earphone port x 1

      - back I/O1 x RJ45 LAN, 1 x HDMI-Out

      - 1 x 8 channel Audio

      - 2 x USB 3.0 4 x USB 2.0

      - 2 x Power jack

      - power supply: 230WAdapter

      - certificates : BSMI/CB/CE/FCC/UL/CCC/Energy Star/VCCI

       

      Graphic Card Spec:

       

      http://www.asus.com/Graphics_Cards/GTX750PHOC2GD5/specifications